At a Glance
- Tasks: Lead operational excellence and transformation initiatives to enhance client delivery.
- Company: Join OMD EMEA HQ, a leader in innovative business solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative atmosphere with a focus on diversity and inclusion.
- Why this job: Shape the future of operations and drive meaningful change across major clients.
- Qualifications: Experience in transformation and client operations within complex environments.
The predicted salary is between 63000 - 77000 £ per year.
Join OMD EMEA HQ in a leadership role at the heart of operational excellence, transformation and AI enablement across the region. Based in London, you'll lead initiatives that improve how teams work, helping turn complex operational challenges into scalable processes, tools, governance models and best practices that enhance client delivery and business performance.
You'll oversee major onboarding, offboarding and transformation programmes, drive operational improvements across markets, and strengthen the journey from new business win to successful delivery. Working closely with senior stakeholders across Client Success, Product, Technology and Operations, you'll identify opportunities to leverage AI, automation and innovative workflows to improve efficiency and effectiveness.
We're looking for a senior operational leader with experience in transformation, client operations or programme leadership within a complex, matrixed environment. You'll be comfortable navigating ambiguity, influencing senior stakeholders and translating strategic challenges into practical, scalable solutions.
This is an exciting opportunity to help shape the future operating model of OMD EMEA HQ, driving meaningful change across some of the network's most important clients and programmes.
To the extent permissible by local law, Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.
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Head of Business Operations & Transformation in London employer: OMD
OMD UK is an exceptional employer that prioritises innovation and professional growth within a dynamic work culture. Located in the vibrant city of London, employees benefit from a collaborative environment that encourages creativity and the use of cutting-edge technologies, while also offering ample opportunities for career advancement and leadership development. Join us to be part of a high-performing team dedicated to delivering outstanding results for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Business Operations & Transformation in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head of Business Operations & Transformation at OMD!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like OMD or be willing to refer you for that Head of Business Operations & Transformation position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from OMD who’s on the lookout for their next Head of Business Operations & Transformation star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head of Business Operations & Transformation role at OMD!
We think you need these skills to ace Head of Business Operations & Transformation in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at OMD. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at OMD
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at OMD. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
