At a Glance
- Tasks: Provide essential banking services and assist customers with their financial needs.
- Company: Join a supportive banking centre within the UK-RAF community.
- Benefits: Earn competitive pay, gain valuable experience, and enjoy flexible part-time hours.
- Other info: Great opportunity for growth and learning in a dynamic environment.
- Why this job: Kickstart your career in finance while making a difference in your community.
- Qualifications: Customer service skills and a passion for helping others are key.
The predicted salary is between 13.4 - 14.58 £ per hour.
- UK-BC Service Trainee - Croughton (PT25) Req #2277
- Retail UK-RAF Croughton, Brackley, England, GB
- 5 days ago Requisition ID: 2277
- Requisition #2277
Banking Center Service Trainee @ Croughton Banking Center (United Kingdom). Part-time 25 hours weekly.
- Hourly: ₤13.40–14.58 (These hourly ranges are aligned with the level of experience.)
- **M/F/D** **Male/Female/Diverse**
- PRINCIPAL ACCOUNTABILITIES
Banking Center Service Specialist during the first 6 months of employment.
Position responsibilities extend to learning, mastering and carrying out a standard range of service assignments as specified below.
- I. General Tasks and Required Skills
- Provide basic financial services within assigned authority limit including, but not limited to, cashing checks, accepting individual deposits, buying and selling local and foreign currency, selling financial papers.
- Maintain adequate supply of cash to meet business needs while complying with standard limits, and accurately balance cash holdings daily.
- Complete transactions initiated by other sections/departments by paying out loans, processing wire/CHAPS transfers and accepting loan payments.
- Process Night Depository containers and Subject to Count deposits on an as needed basis.
- Process organizational transactions on an as needed basis.
- Become familiar with ATM servicing and replenishment
- Learn to perform and become familiar with being a dual control member when servicing ATM machines, processing incoming and outgoing cash shipments or transporting cash requiring military or security police support.
- Open and close accounts (i. e. Checking and Savings Accounts and Certificates of Deposit) for authorized individuals utilizing the Relationship Building Notes (RBN).
- Become familiar with opening and closing accounts (i. e. Check and Savings Accounts) for organizational customers.
- Initiate and cancel account services (i. e. ATM Cards, checking to savings transfers).
- Learn to perform account maintenance tasks for individual account holders and organizational accounts (i. e. Account Life Extensions, Stop Payments, local bill pay recalls).
- May learn to process standard loans through the automated loan decision rendering software application.
- Assist customers in enrolling and conducting Online Banking, and with Mobile Banking questions.
- Handle routing customer inquiries.
- Learn to reconcile Financial Paper Working Stock log and compare with Printed Checks Report.
- Prepare wire transfers.
- Process Standing Payment Orders as needed.
- Process check orders for sterling and dollar accounts.
- Perform other reasonable duties as assigned.
- II. Security
- Follow work station security, robbery, and bomb threat procedures.
- Ensure the protection of confidential and proprietary information.
- Protect entrusted keys, combinations and codes.
- Comply with fraud prevention, anti-money laundering policy and procedures and any other regulatory compliance policies/procedures.
- Protect the Bank and Department of Defense assets.
- III. Service Delivery
- Build knowledge of the standard scope of the Bank’s products and services.
- Perform all customer transactions in a professional manner to build customer confidence and trust.
- Apply all Playbook behaviors and demonstrate the Community Bank Spirit and Core Values
- IV. Required Skills
- Cash handling and customer service related experience
- Engage with customers; effectively communicate, build rapport and overcome objections
- Strong customer focus; ability to respond and assist customers with inquiries and/or problem resolutions
- Strong communication skills (including verbal and non-verbal) and active listening skills
- Careful attention to detail and time management
- Proficiency in basic computer skills (MS Office)
- #J-18808-Ljbffr
UK-BC Service Trainee - Croughton (PT25) Req #2277 in Brackley employer: Ombp
As a UK-BC Service Trainee at our Harrogate Banking Center, you will join a supportive and dynamic team dedicated to providing exceptional customer service in the financial sector. We offer competitive hourly rates, flexible part-time hours, and a strong commitment to employee development, ensuring you have the resources and training needed to grow your career in banking. Our inclusive work culture values diversity and fosters a sense of community, making it an excellent place for individuals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land UK-BC Service Trainee - Croughton (PT25) Req #2277 in Brackley
✨Connect with Campus Reps
If you're looking for part-time work in banking, try to connect with your university's career services and campus representatives from banks. They often host recruitment events or provide exclusive job listings, which can give you a leg up in the application process.
✨Get Involved in Financial Societies
Join finance or investment clubs at your university. These societies not only provide fantastic networking opportunities but also often collaborate with financial institutions for internships or part-time roles, making it easier for us to land those positions.
✨Use LinkedIn for Hidden Gems
Keep an eye on LinkedIn for part-time opportunities at banks, specifically targeting roles like customer service or administrative support. Companies like Ombp often post openings there first, so be on the lookout and don’t forget to engage with their content!
✨Showcase Your Skills Directly
When applying for a part-time role, consider creating a simple portfolio that highlights your finance-related skills or projects. Whether it's a personal finance blog, a financial analysis you've done, or any relevant coursework, having this ready can impress hiring managers at Ombp.
We think you need these skills to ace UK-BC Service Trainee - Croughton (PT25) Req #2277 in Brackley
Some tips for your application 🫡
Show Off Your Numbers Game:In the banking and financial services world, it's all about numbers. Highlight any relevant coursework, grades, or certifications, like AAT or CFA, on your CV. If you can point to specific projects or tasks where you managed finances or analysed data, that's a big plus!
Tailor Your Cover Letter to Us:When writing your cover letter, don’t just reiterate your CV. Tell us why you want to work at Ombp and how this part-time role fits into your career goals. Map your skills and experiences directly to the job spec, and don’t forget to weave in any technical skills you have, like experience with financial software!
Marry Experience with Availability:Since this is part-time, it’s super important to state your availability clearly in your application. Highlight any previous work experience, even if it's not directly in finance, that shows your reliability and ability to juggle various commitments. Flexibility can be a real asset!
Keep It Professional Yet Personal:While you want to keep a professional tone, don’t be afraid to inject a bit of your personality into your application. Especially for a part-time role, we’re looking for someone who's not just skilled but also a good fit for the team at Ombp. A little light-heartedness can go a long way!
How to prepare for a job interview at Ombp
✨Brush Up on Your Numbers
For a role in banking and financial services, you’ll likely encounter numerical tests that gauge your analytical skills. So, let’s whip out those maths skills! Practise mental arithmetic and get comfy with basic financial concepts; this'll really help you shine during the assessment stages.
✨Know Your Financial Products
Knowing your stuff about the various financial products and services is crucial. Be prepared to discuss topics like loans, mortgages, investment funds, and credit options. Having a finger on the pulse of current market trends and economic events can also give you an edge—the interviewers will appreciate your insight!
✨Flexibility and Commitment are Key
Since you're aiming for a part-time position, emphasise your flexibility and willingness to commit your time effectively. Highlight your ability to balance studies or other commitments while delivering results at work. This kind of attitude can set you apart from the competition.
✨Showcase Your Portfolio of Experience
Even though it’s a part-time role, companies want to see your motivation and past experience. Bring examples of relevant projects or roles, including internships or coursework that demonstrate your understanding and passion for banking and finance. The more tangible your examples, the more convincing you’ll be!
