At a Glance
- Tasks: Build and support highly available services for millions of users at Apple.
- Company: Join Apple, a leader in tech innovation and customer experience.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Other info: Dynamic team environment with a commitment to diversity and accessibility.
- Why this job: Make a real impact on products like iCloud while solving unique challenges.
- Qualifications: 5+ years in distributed systems and strong coding skills in Java, Python, or Go.
People at Apple don’t just build products — they craft experiences our customers love and depend on. Apple Services Engineering (ASE) builds and supports the systems that make many of these daily experiences possible. Apple Services Site Reliability Engineering (SRE) teams are responsible for the systems and services that directly support those customers and their experiences. We are looking for an SRE with experience in building and supporting highly available customer-facing services.
Apple Services’ scale is BIG. Operating at our scale, across multiple geographies and servicing hundreds of millions of users presents unique challenges. As a Software Developer in SRE at Apple, you’ll need to solve these problems using data, teamwork, and your own expertise. ASE Products Site Reliability teams are responsible for the reliability and performance of the server software stack that powers products like iCloud Photos, Mail, Drive, Backup and many more. We do that by focusing on reliability best practices from service inception to production, collaborating deeply with product development teams to deliver a superlative product and shared vision while leveraging data and automation as first principles. We run a mix of open source, vendor licensed, and internally developed tools to manage the end to end SDLC of our products. You’ll learn these tools and have opportunities to improve them.
Responsibilities
- Engage with our product teams to understand requirements, design and implement resilient and scalable infrastructure solutions.
- Operate, monitor, and triage all aspects of our production and non-production environments.
- Collaborate on code, infrastructure, design reviews, and process enhancements.
- Evaluate and integrate new technologies to improve system reliability, security, and performance.
- Develop and implement automation to provision, configure, deploy, and monitor Apple services.
- Participate in an on-call rotation providing hands-on technical expertise during service impacting events.
- Contribute to capacity planning, scale testing, and disaster recovery exercises.
- Approach operational problems with a software engineering mindset.
Minimum Qualifications
- Strong sense of ownership, customer service, and integrity proven through clear communication.
- BS in Computer Science or related field, or equivalent employment.
- 5+ years experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment.
- Strong experience with deploying, supporting and supervising new and existing services, platforms, and application stacks.
- Experience with scale testing, disaster recovery, and capacity planning.
- Experience with observability platforms with Splunk, Grafana, Prometheus.
- Demonstrable fluency in at least one of the following languages: Java, Python, or Go.
- Experience with Kubernetes, Nginx, Envoy, Prometheus, and/or Docker.
Preferred Qualifications
- Understanding of standard networking protocols and components such as: HTTP, DNS, ECMP, TCP/IP, ICMP, the OSI Model, Subnetting and Load Balancing strategies.
- Understanding of the Linux Operating System, including Kernel, Memory, Process, Threads, Static / Shared Libraries, IPC, Signals.
- Experience in developing iOS apps using Xcode and Swift.
- Experience in OpenTelemetry Standards / distributed tracing like Jaeger.
At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law.
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Site Reliability Engineer, iCloud employer: Omaze
At Apple, we pride ourselves on fostering a culture of innovation and collaboration, where every employee is empowered to contribute to the creation of exceptional customer experiences. As a Site Reliability Engineer in our dynamic iCloud team, you will benefit from a supportive work environment that prioritises professional growth, offers competitive benefits, and encourages diversity and inclusion. With access to cutting-edge technologies and the opportunity to work alongside some of the brightest minds in the industry, you'll find a rewarding career path that aligns with your passion for technology and service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Engineer, iCloud
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Omaze or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Omaze.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Omaze.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Omaze that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Site Reliability Engineer, iCloud
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Omaze.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Omaze and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Omaze
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Omaze uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
