At a Glance
- Tasks: Lead teams to solve complex operational issues and enhance service delivery using AI tools.
- Company: Join FanDuel Group, a leader in innovative gaming experiences.
- Benefits: Competitive pay, flexible working arrangements, and opportunities for professional growth.
- Other info: 12-month contract with potential for future opportunities.
- Why this job: Make a real impact by driving operational excellence in a dynamic environment.
- Qualifications: Experience in service management and strong collaboration skills required.
The predicted salary is between 63000 - 77000 £ per year.
Fan Duel Group is seeking a Service Manager to lead on complex operational issues within Core Products & Experiences.
You will guide teams toward operational excellence, own critical changes, and drive service maturity, while leveraging AI tooling where appropriate to streamline workflows.
You will collaborate with cross-functional colleagues, negotiate roadmaps with senior stakeholders, and contribute to the ongoing improvement of service delivery and risk management across the organization.
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Service Manager - 12-Month Contract (AI-Driven Ops) employer: Omaze
Omaze is an exceptional employer located in Greater London, offering a vibrant work culture that prioritises employee well-being and growth. With generous benefits such as stock options, 25 days of annual leave, and private health insurance, we foster an environment where our Customer Experience Leaders can thrive and make a meaningful impact on customer interactions.
