At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join CH&CO, a vibrant part of Compass Group UK&I with a focus on people.
- Benefits: Enjoy great training, wellbeing support, holiday purchase options, and high street discounts.
- Other info: Embrace diversity and grow your career in a supportive and inclusive culture.
- Why this job: Be the face of our brand and make a real impact in a fast-paced environment.
- Qualifications: Passion for service, teamwork, and the ability to thrive under pressure.
The predicted salary is between 20000 - 25000 £ per year.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a part‑time basis, contracted to 32 hours per week. You'll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people.
Benefits
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities – We are passionate about our growing team
- A great wellbeing strategy – including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Shift pattern
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri:
- Sat:
- Sun:
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your Key Responsibilities Will Include
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Hospitality Assistant Will
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Hospitality Assistant employer: Omaze
CH&CO is an exceptional employer that prioritises the well-being and development of its team members, offering comprehensive training and personal development opportunities. With a strong focus on creating a supportive and inclusive work culture, employees enjoy regular social events, a holiday purchase scheme, and access to high street discounts, all while being part of a passionate team dedicated to delivering outstanding customer service. Join us in a role where your individuality is celebrated, and your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Omaze and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Omaze that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Omaze.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Omaze get a sense of who you are beyond your experience!
How to prepare for a job interview at Omaze
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Omaze and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
