At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join CH&CO, a vibrant part of Compass Group UK&I with a focus on people.
- Benefits: Enjoy great training, wellbeing support, holiday purchase scheme, and discounts.
- Other info: Dynamic environment with opportunities for personal growth and career advancement.
- Why this job: Be the face of our brand and make a real impact in hospitality.
- Qualifications: Passion for service, teamwork, and the ability to thrive under pressure.
The predicted salary is between 12 - 14 £ per hour.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a part‑time basis, contracted to 32 hours per week. You'll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people.
Benefits:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities – We are passionate about our growing team
- A great wellbeing strategy – including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Shift pattern:
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri:
- Sat:
- Sun:
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your Key Responsibilities Will Include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Hospitality Assistant Will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Hospitality Assistant employer: Omaze
At CH&CO, we pride ourselves on creating a vibrant and inclusive work environment where our Hospitality Assistants can thrive. With a strong focus on personal development, exceptional training opportunities, and a supportive wellbeing strategy, we ensure that our team members feel valued and empowered. Join us in delivering outstanding service while enjoying regular social events and the chance to progress within a company that truly celebrates individuality.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out CH&CO's social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can make a guest's experience memorable. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look polished and professional. It’s all about making a great first impression, so choose an outfit that reflects the hospitality vibe.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delivering outstanding service and making our guests feel special.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and qualities we’re looking for. Highlight your experience in customer service and teamwork, as these are super important for us at CH&CO.
Be Yourself:We value individuality, so don’t be afraid to let your personality come through in your application. Share your unique experiences and what makes you a great fit for our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at Omaze
✨Know the Menu Inside Out
As a Hospitality Assistant, you'll need to be knowledgeable about the menu. Before your interview, take some time to familiarise yourself with the dishes and any special ingredients. This will not only impress your interviewers but also show your genuine interest in providing excellent service.
✨Showcase Your Customer Service Skills
During the interview, be ready to share examples of how you've delivered outstanding customer service in the past. Think of specific situations where you went above and beyond for a customer. This will demonstrate your passion for hospitality and your ability to create a positive experience for guests.
✨Emphasise Teamwork and Communication
Since this role requires being part of a friendly team, highlight your teamwork skills. Share experiences where you collaborated effectively with others, especially in fast-paced environments. Good communication is key, so make sure to convey how you can contribute to a supportive team atmosphere.
✨Prepare Questions About the Company Culture
CH&CO values individuality and diversity, so come prepared with questions that reflect your interest in their culture. Ask about their training opportunities or how they celebrate team achievements. This shows that you're not just interested in the job, but also in being part of their community.
