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For Companies At a Glance
- Tasks: Manage IT applications and ensure compliance while supporting a dynamic team.
- Company: Join Shell, a leader in energy transition and innovation.
- Benefits: Competitive salary, flexible working options, and extensive training opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Be part of a global team tackling the energy challenge and making a real impact.
- Qualifications: ITIL certification and experience in IT controls and supplier management.
The predicted salary is between 50000 - 60000 £ per year.
The IT Operations Engineer is accountable for the provisioning and maintenance of access to the IT applications and for supporting controls management within the Treasury IT portfolio. The role also supports the Senior IT Operations Lead in service management.
What you’ll be doing
You will be part of the Treasury Operations team within GF Finance, Data & Reporting SOM. The Treasury landscape consists of 10+ Super Prime & Prime business critical applications which manage Shell’s Cash position day in. You will be responsible for the following:
- Provision and maintain access to the applications you are responsible for in compliance with SOX and IT control requirements
- Liaise with the relevant parties involved in the assess management process to ensure processes and tooling are fit for purpose
- Ensure regulatory and compliance controls are embedded in landscape operations and assist with evidence collection
- Assist the compliance specialist in addressing audit queries related to assess management and controls execution
- Assist the senior operations in managing services provided by our suppliers, ensuring performance is maintained at the contracted levels
- Close working with Managed Service teams supporting our applications, at times driving their deliverables and quality of work
- Virtual working in a global environment with culturally diverse teams. Managing multiple delivery priorities and multiple demand requests
- High degree of application and landscape complexity
- Works across many organizational boundaries (within and across support organizations, incl. the supplier)
- Interacts with demanding and professional senior business and IT stakeholders in Finance
What you bring
- ITIL certification
- Working knowledge of incident, problem, and change management
- Strong understanding of IT controls and compliance requirements
- Proven experience in supplier/vendor management
- Hands-on experience in user access management
- Strong process orientation and process management capabilities
- Self-starter with strong analytical skills and high attention to detail
- Excellent stakeholder management, interpersonal, communication, and negotiation skills
- Able to manage multiple concurrent tasks, prioritise effectively, and work under pressure with tight deadlines
- Demonstrated ability to handle conflict and ambiguity while working across complex organizational and business boundaries
- Capable of taking end‐to‐end accountability with minimal supervision and clearly conveying technical issues to all levels
- Ability to work under pressure with tight deadlines
What we offer
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
- Progress as a person as we work on the energy transition together
- Continuously grow the transferable skills you need to get ahead
- Work at the forefront of technology, trends, and practices
- Collaborate with experienced colleagues with unique expertise
- Achieve your balance in a value-led culture that encourages you to be the best version of yourself
- Benefit from a range of flexible working options
- Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world
- Take advantage of paid parental leave, including for non-birthing parents
- Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
- Grow as you progress through diverse career opportunities in national and international teams
- Gain access to a wide range of training and development programmes
We are committed to attracting a broader and more diverse pool of candidates. If this position doesn’t feel like the perfect fit for your qualifications right now, we’d still love to hear from you. Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, or other) during the application or interview process, please let us know when prompted in your application. We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs.
Shell UK remains one of the North Sea’s biggest producers, supplying around 10% of the UK’s total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations. In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.
IT Operations Engineer employer: Oman Shell
Contact Detail:
Oman Shell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you answer questions more authentically and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your technical skills and be ready to demonstrate them. For an IT Operations Engineer role, brush up on your knowledge of IT controls, compliance requirements, and incident management. Show them you can hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Shell and ready to contribute to the energy transition.
We think you need these skills to ace IT Operations Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Operations Engineer role. Highlight relevant experience, especially in IT controls and compliance, as well as any ITIL certifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your experience with supplier management and stakeholder communication.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in past roles. We love self-starters who can manage multiple tasks under pressure, so share those experiences that demonstrate your analytical skills and attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Oman Shell
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL certification knowledge. Be ready to discuss how you've applied ITIL principles in past roles, especially in incident, problem, and change management. This will show that you understand the framework and can bring valuable insights to the team.
✨Showcase Your Compliance Savvy
Since the role involves compliance with SOX and IT controls, prepare examples of how you've ensured regulatory compliance in previous positions. Highlight any experience you have with audit queries and how you’ve managed access control processes effectively.
✨Demonstrate Stakeholder Management Skills
Be prepared to talk about your experience working with diverse teams and senior stakeholders. Share specific instances where you successfully navigated complex organisational boundaries or resolved conflicts, as this will demonstrate your interpersonal skills and ability to manage expectations.
✨Prioritise and Manage Pressure
The job requires juggling multiple tasks under tight deadlines. Think of examples from your past where you successfully managed competing priorities. Discuss your strategies for staying organised and focused, which will reassure them that you can handle the demands of the role.