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- Tasks: Be the friendly face of our restaurant, managing reservations and ensuring guests feel welcome.
- Company: Join a vibrant London-based restaurant known for its hospitality and community spirit.
- Benefits: Enjoy 50% off food, bonuses, international trips, and in-house training for personal growth.
- Why this job: This role offers a chance to develop skills in a fun, fast-paced environment with a supportive team.
- Qualifications: Strong communication skills and a passion for hospitality are key; experience with Resy is a plus.
- Other info: We celebrate our staff with parties, wholesome meals, and opportunities to meet suppliers.
We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome.
The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using resy is preferable but not essential.
Responsibilities.
Manage all reservations, both via the general inbox and phone, in a professional and warm manner.
Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all.
Manage stationery orders and storage of stock.
Work with the kitchen team to finalise menus for regular service and special events.
Support with booking in large groups and events.
Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team.
Previous experience in a similar environment desirable by not essential.
Knowledge of resy preferable.
Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests.
Knowledge of basic computer software such as Microsoft 360 and Google Suite.
£200 a month employee of the month’ awards with bonuses.
£500 ‘refer a friend’ bonus.
50% staff discount on food and beverage at all sites.
Cycle-to-work scheme
Cost price wine through our suppliers.
International trips for top performers.
In-house training dedicated to your personal development.
Trips to meet suppliers and producers.
Staff trip programme to meet farms, fish markets and vineyards.
We offer qualifications, including, WSET, health and safety, food training.
Company donations to charities our staff feel are close to home.
Whole team staff parties.
Wholesome staff meals, end of service drinks.
28 days holiday [including bank holidays] per year.
Pension provider | The Peoples Pension.
Interviews today
Careers OMA|AGORA from OMA is interviewing people like you for this position today! Let them know you are interested!
Restaurant Receptionist employer: OMA
Contact Detail:
OMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Receptionist
✨Tip Number 1
Show your passion for hospitality during the interview. Share personal experiences where you went above and beyond to make a guest feel welcome, as this aligns perfectly with what we value at our restaurant.
✨Tip Number 2
Familiarize yourself with reservation systems like Resy, even if you haven't used it before. Mentioning your willingness to learn and adapt to new technologies can set you apart from other candidates.
✨Tip Number 3
Demonstrate your organizational skills by discussing how you manage multiple tasks under pressure. We appreciate candidates who can keep cool and maintain a positive atmosphere, especially during busy service times.
✨Tip Number 4
Research our brand and be prepared to discuss how you can contribute to enhancing the guest experience. Showing that you understand our values and mission will help you stand out as a strong candidate.
We think you need these skills to ace Restaurant Receptionist
Some tips for your application 🫡
Show Your Passion for Hospitality: In your application, express your genuine passion for hospitality. Share any relevant experiences that highlight your enthusiasm for making guests feel welcome and valued.
Highlight Communication Skills: Emphasize your exceptional written and verbal communication skills. Provide examples of how you've effectively interacted with guests or team members in previous roles.
Demonstrate Problem-Solving Abilities: Include specific instances where you've successfully managed reservations or handled challenging situations under pressure. This will showcase your problem-solving skills and ability to stay calm.
Familiarity with Technology: If you have experience with reservation systems like Resy or similar software, mention it. Also, highlight your proficiency with Microsoft 360 and Google Suite, as these are important for the role.
How to prepare for a job interview at OMA
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific examples of how you've made guests feel welcome in previous roles, as this aligns perfectly with what they are looking for.
✨Demonstrate Communication Skills
Since exceptional written and verbal communication skills are crucial for this role, practice articulating your thoughts clearly. You might want to prepare a few scenarios where you successfully handled guest inquiries or resolved issues.
✨Highlight Problem-Solving Abilities
Prepare to discuss situations where you've had to think on your feet and solve problems under pressure. This could involve managing reservations or coordinating with the kitchen team during busy times.
✨Familiarize Yourself with Resy
While experience with Resy is not essential, having a basic understanding of reservation systems can set you apart. If you have time, try to learn about its features and how it can enhance guest experiences.
