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For Companies At a Glance
- Tasks: Lead a vibrant business hub, driving operations and creating exceptional customer experiences.
- Company: Dynamic workspace provider focused on growth and community.
- Benefits: Competitive salary, bonus potential, and full autonomy in your role.
- Why this job: Shape a thriving community while developing your management skills.
- Qualifications: Strong communication, sales experience, and organisational skills required.
- Other info: Opportunity for career growth in a fast-paced environment.
Ready to take charge of a thriving business hub where every day brings new opportunities? As Business Centre Manager, you’ll be the driving force behind a vibrant flexible workspace - leading your team, growing revenue, and creating an exceptional experience for every customer who walks through the door. This is your chance to run your site like it’s your own business: full autonomy, real impact, and the opportunity to shape a community of ambitious, growing companies.
The Role
You’ll take full ownership of one or more business centres, ensuring they run smoothly, look great, and deliver strong commercial performance. From sales and marketing to team leadership and customer care, you’ll be involved in every part of making your centre a brilliant place to work. You’ll be the go-to person for customers, partners and internal teams - building relationships, solving challenges quickly, and representing your centre with confidence, professionalism and integrity.
Key Responsibilities
- Lead the day-to-day operations of your site(s), ensuring an exceptional standard throughout
- Drive occupancy and revenue through proactive sales, renewals and add-on services
- Deliver local marketing activity that boosts visibility and generates new enquiries
- Create an exceptional customer journey from initial tour to long-term retention
- Build and maintain strong relationships with brokers, agents, partners and local authorities
- Inspire, support and manage onsite teams, including Assistants and Maintenance staff
- Oversee invoicing, billing, arrears, budgeting and cost control with accuracy
- Monitor P&L performance and take ownership of meeting key site KPIs
- Carry out regular audits, inspections and compliance reviews
- Ensure all Health & Safety and operational policies are consistently met
What You Bring
- Outstanding communication and negotiation skills
- A track record in sales, customer service and relationship management
- Strong organisational skills with the ability to manage multiple priorities
- Commercial confidence and an understanding of financial performance
- A proactive, adaptable and self-motivated approach, with high personal standards
Ready to lead, grow and make an impact? Apply now and take the next step in your management career.
Business Centre Manager in Swindon employer: Olympus Recruitment
Contact Detail:
Olympus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Centre Manager in Swindon
✨Tip Number 1
Network like a pro! Attend industry events, join local business groups, and connect with other professionals on LinkedIn. The more people you know, the better your chances of landing that Business Centre Manager role.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for creating exceptional customer experiences shine through. Be confident, and don’t be afraid to share your ideas on how to drive occupancy and revenue.
✨Tip Number 3
Research the company inside out. Understand their values, culture, and what makes their business centres unique. This will help you tailor your approach and demonstrate that you’re the perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our community and ready to take charge of a thriving business hub.
We think you need these skills to ace Business Centre Manager in Swindon
Some tips for your application 🫡
Show Your Leadership Skills: As a Business Centre Manager, we want to see your leadership style shine through in your application. Share examples of how you've successfully led teams or projects in the past, and don’t forget to highlight your ability to inspire and motivate others!
Highlight Your Sales Experience: Since driving occupancy and revenue is key to this role, make sure to showcase your sales achievements. We love numbers, so if you can quantify your success in previous roles, do it! It’ll help us see your commercial confidence in action.
Demonstrate Your Customer Focus: Creating an exceptional customer journey is crucial for us. In your application, share specific instances where you’ve gone above and beyond for customers. This will show us that you understand the importance of customer care and relationship management.
Be Authentic and Personal: We’re looking for someone who can bring their personality to the role. Don’t be afraid to let your unique voice come through in your application. Tell us why you’re passionate about this opportunity and how you envision making an impact at our business centre!
How to prepare for a job interview at Olympus Recruitment
✨Know Your Business Inside Out
Before the interview, make sure you understand the company’s business model and how they operate their centres. Familiarise yourself with their values, recent news, and any unique selling points that set them apart in the flexible workspace market.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team, resolved conflicts, or improved performance. This will demonstrate your capability to manage and motivate staff effectively.
✨Demonstrate Sales Savvy
Be ready to discuss your experience in driving sales and revenue. Bring along metrics or success stories that highlight your ability to increase occupancy rates or enhance customer retention. This will show that you can contribute to the centre's commercial success.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your interest in the role and the company. Inquire about their growth plans, community engagement strategies, or how they measure success in their centres. This shows you're not just interested in the job, but also in contributing to their vision.
