Shop Manager

Shop Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team to deliver exceptional coffee and customer experiences.
  • Company: A beloved independent coffee shop in Central London with a strong community vibe.
  • Benefits: Competitive salary, staff discounts, and a supportive work environment.
  • Why this job: Be the heart of a thriving coffee shop and make a real impact on the community.
  • Qualifications: Experience in hospitality and a passion for quality service.
  • Other info: Join a dynamic team where your leadership can shine and grow.

The predicted salary is between 36000 - 60000 £ per year.

Our client is a well-loved independent coffee shop based in Central London, known for exceptional coffee, quality food, and a strong sense of community. With a loyal local following and a passion for doing things properly, they’ve built a space where customers feel genuinely welcome and staff are proud of what they do. As the business continues to grow, they are now looking for an experienced and people‑focused Shop Manager to take ownership of the shop and lead it day to day.

As Store Manager, you’ll be at the heart of the business. You’ll run the shop as if it were your own – leading from the front, delivering standout customer experiences, and nurturing a positive, engaged team culture. This is a hands‑on role suited to someone who understands independent hospitality and takes pride in quality, consistency, and community.

Key Responsibilities:

  • Lead, train, and inspire a team of baristas and front‑of‑house staff to deliver warm, knowledgeable, and genuine service.
  • Take full ownership of store performance, including sales, margins, cost control, and P&L.

Shop Manager employer: Olympus Recruitment

As a well-loved independent coffee shop in Central London, we pride ourselves on our exceptional coffee and quality food, fostering a strong sense of community among our staff and customers. Our supportive work culture encourages personal growth and development, making it an ideal environment for passionate individuals who want to lead a dedicated team and create memorable experiences for our loyal clientele. Join us to be part of a thriving business where your contributions are valued and your career can flourish.
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Contact Detail:

Olympus Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Manager

✨Tip Number 1

Get to know the coffee shop scene in Central London! Visit local spots, chat with baristas, and understand what makes each place unique. This will not only help you during interviews but also show your genuine passion for the community.

✨Tip Number 2

When you land that interview, be ready to share your own experiences in hospitality. Think of specific examples where you’ve led a team or improved customer service. We want to hear how you can bring that same energy to our shop!

✨Tip Number 3

Don’t just sit back and wait for opportunities to come to you. Network with other professionals in the industry, attend local events, and connect with us on social media. Building relationships can open doors you didn’t even know existed!

✨Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our community-focused team. Let’s make great coffee together!

We think you need these skills to ace Shop Manager

Team Leadership
Customer Service
Training and Development
Sales Management
Cost Control
Performance Management
Community Engagement
Hospitality Knowledge
Problem-Solving Skills
Communication Skills
Operational Management
Attention to Detail
Time Management

Some tips for your application 🫡

Show Your Passion for Coffee: When writing your application, let us know why you love coffee and what makes it special to you. Share any experiences that highlight your passion for quality and community, as this is key for us.

Highlight Your Leadership Skills: As a Shop Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've inspired and trained others in the past, and how you can bring that energy to our coffee shop.

Be Authentic: We value genuine connections, so don’t be afraid to let your personality shine through in your application. Share stories that reflect your character and how you connect with customers and colleagues alike.

Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to see your details and get you into the next steps of the process!

How to prepare for a job interview at Olympus Recruitment

✨Know Your Coffee

As a Shop Manager, you'll need to demonstrate your passion for coffee. Brush up on different brewing methods, bean origins, and flavour profiles. Being able to discuss your favourite coffees and how they relate to the shop's offerings will show your genuine interest and expertise.

✨Showcase Your Leadership Style

Prepare to talk about your experience in leading teams. Think of specific examples where you've inspired or trained staff. Highlight how you foster a positive team culture and how you handle challenges. This will help them see you as a natural fit for their community-focused environment.

✨Understand the Business Metrics

Familiarise yourself with key performance indicators relevant to a coffee shop, such as sales targets and cost control. Be ready to discuss how you’ve successfully managed these in previous roles. This shows that you’re not just about the coffee but also about running a successful business.

✨Emphasise Customer Experience

Think of examples where you've gone above and beyond to create memorable customer experiences. Whether it’s handling complaints or creating a welcoming atmosphere, share stories that highlight your commitment to exceptional service. This aligns perfectly with their values of quality and community.

Shop Manager
Olympus Recruitment
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