General Manager - Live-in Branded pub in Newmarket, Suffolk

Job Description General Manager - Branded Pub & Restaurant - No Late Nights! Salary: £35,000-£38,000 + Performance Bonus (up to £6,000) Job Type: Permanent | Full Time | 40-48 Hours per Week Lead a Busy, Food-Led Pub & Restaurant Without Sacrificing Your Work-Life Balance Are you a hands-on hospitality manager who enjoys creating a welcoming atmosphere, serving consistently great food and developing a team to be proud of? We're looking for a General Manager to lead a well-established, high-volume branded pub and restaurant. You'll bring your team together across the kitchen and front of house, ensuring every service meets brand standards and gives guests a reason to return. If you're happiest leading from the front and building a positive team culture, we'd love to hear from you. General Manager – What's in It for You? ~£Performance bonus of up to £6,000 ~ No late nights and a genuine focus on work-life balance ~ Free meals whilst on shift ~ Paid birthday off ~ Retail and lifestyle discounts ~ Cycle to Work scheme and technology purchase scheme ~ Company pension ~ Employee Assistance Programme ~ Death in Service benefit ~ Ongoing training, development and opportunities for progression General Manager - About the Role As General Manager, you'll take full responsibility for the day-to-day running of the pub and restaurant. You'll lead, coach and motivate your team to deliver consistently excellent food, attentive service and a warm welcome. Working closely with your kitchen and front-of-house teams, you'll maintain brand standards, organise busy services and keep a firm grip on the commercial performance of the business. You'll be visible on the floor, confident supporting kitchen operations when needed and ready to set the example for your team. General Manager - Responsibilities Manage all day-to-day pub and restaurant operations Take ownership of P&L performance, budgets and profitability Recruit, train and coach your team, supporting individual development Deliver consistent food quality, presentation and service in line with brand standards Manage rotas, stock, ordering, wastage and labour costs effectively Maintain excellent food safety and health and safety standards Build strong communication between the kitchen and front of house to keep service running smoothly You'll be an experienced General Manager, Pub Manager or Restaurant Manager, or a strong Assistant or Deputy Manager ready to take the next step, with a background in branded pubs or restaurants. Experience managing a busy, food-led pub or branded restaurant Confidence leading both front-of-house and kitchen teams A strong understanding of brand standards and delivering consistency across every service A passion for great food, warm hospitality and guest satisfaction Strong commercial awareness and experience managing budgets, labour and food costs Excellent people management, coaching and communication skills A hands-on leadership style and willingness to support wherever needed Good knowledge of food safety, compliance and operational standards If you're looking for an opportunity to take ownership of a busy pub and restaurant, develop your team and enjoy a healthier work-life balance, we'd love to hear from you.