At a Glance
- Tasks: Lead a vibrant coffee shop, ensuring exceptional service and team culture.
- Company: Exciting coffee shop in Central London with a focus on great vibes.
- Benefits: Competitive salary, tips, bonuses, free food, and 28 days holiday.
- Why this job: Join a fast-growing business and make a real impact in hospitality.
- Qualifications: Experience in hospitality, strong leadership skills, and passion for customer service.
- Other info: Enjoy consistent hours and genuine progression opportunities.
The predicted salary is between 38000 - 40000 £ per year.
Location: On-site | Central London (TBC)
Salary: £38,000–£40,000 + tips + bonus
Job Type: Full-time | Permanent
Ready to run the show where great coffee, great people, and great vibes come together? We’re looking for a Coffee Shop Manager with spark - someone who can lead from the front, thrive in the buzz of a busy café, and turn every shift into an experience customers want to come back for. This isn’t just about opening doors and balancing tills. It’s about creating the kind of place people queue for, talk about, and return to for that one thing they can’t stop craving.
If you love the energy of hospitality, know how to build an incredible team culture, and enjoy being in the heart of the action, this could be your perfect next move. No two days here look the same - one minute you’re coaching your team through a rush, the next you’re fine-tuning operations, driving sales, and helping shape the future of a fast-growing concept with huge momentum. This is your chance to lead a store that feels less like a workplace and more like a destination.
What you’ll be doing:
- Lead day-to-day café operations with confidence and energy
- Keep service smooth, fast, and memorable during peak periods
- Maintain exceptional food hygiene, safety, and cleanliness standards
- Oversee stock ordering, supplier relationships, and cost control
- Monitor labour, sales, and operational KPIs
- Review P&L performance and spot opportunities to improve
- Handle customer feedback with professionalism and warmth
- Continuously look for smarter ways to improve service and efficiency
- Work with marketing on local activations, launches, and promotions
Building a team people love being part of:
- Lead, coach, and inspire a high-performing team
- Create a positive, fun, and inclusive team culture
- Deliver training that builds confidence and capability
- Hold regular 1:1s and support career development
- Manage rotas, absence, and performance processes
- Partner with head office on recruitment and onboarding
What we’re looking for:
- Essential:
- Food Hygiene Level 2 or 3
- Minimum 1 year in kitchen, café, or hospitality operations
- Hands-on leadership style
- Strong people management skills
- Passion for hospitality and customer experience
- Bonus points if you have:
- Café, bakery, or fast-paced food concept experience
- Experience training and developing teams
- Confidence working with P&L reports and KPIs
What’s in it for you?
- Consistent working pattern
- One weekend day off every week
- One full weekend off every month
- Monthly performance bonus + tips
- 28 days holiday
- Free food perks (the dangerous kind… the delicious kind)
- Genuine progression opportunities in a fast-growing business
If you are ready to take the next step in your hospitality leadership career and make a real impact, click apply today and be part of something exciting.
Coffee Shop Manager in London employer: Olympus Recruitment
Contact Detail:
Olympus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Shop Manager in London
✨Tip Number 1
Get to know the café scene in Central London! Visit local coffee shops, chat with managers, and understand what makes them tick. This will give you insights into what customers love and help you stand out during interviews.
✨Tip Number 2
Network like a pro! Attend hospitality events or join online groups where café managers hang out. Building connections can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 3
Show off your leadership skills! When you get the chance to meet potential employers, share stories of how you've inspired teams or improved service. Real-life examples make you memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely excited about joining our team!
We think you need these skills to ace Coffee Shop Manager in London
Some tips for your application 🫡
Show Your Passion for Coffee and Hospitality: When writing your application, let your love for coffee and the hospitality industry shine through. Share experiences that highlight your enthusiasm and how you create memorable moments for customers.
Highlight Your Leadership Skills: We want to see how you lead a team! Use your application to showcase specific examples of how you've inspired and developed your team in previous roles. This is your chance to show us your hands-on leadership style.
Be Specific About Your Experience: Don’t just list your past jobs; tell us what you achieved in those roles. Mention any relevant experience with P&L reports, KPIs, or managing busy café operations. The more detail, the better!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. We’re excited to see your application and can’t wait to learn more about you and how you can contribute to our vibrant café culture!
How to prepare for a job interview at Olympus Recruitment
✨Know Your Coffee
Brush up on your coffee knowledge! Be prepared to discuss different types of coffee, brewing methods, and what makes a great cup. This shows your passion for the product and helps you connect with the interviewers.
✨Showcase Your Leadership Style
Think about examples from your past experiences where you've successfully led a team. Be ready to share how you motivate and inspire others, especially during busy periods. This is key for a role that requires hands-on leadership.
✨Understand the Business Metrics
Familiarise yourself with basic P&L concepts and operational KPIs. Being able to discuss how you would monitor and improve these metrics will demonstrate your business acumen and readiness to drive sales.
✨Emphasise Customer Experience
Prepare to talk about how you handle customer feedback and create memorable experiences. Share specific examples of how you've turned a negative situation into a positive one, as this reflects your commitment to exceptional service.