At a Glance
- Tasks: Service and repair commercial coffee machines across London, ensuring peak performance.
- Company: Join a forward-thinking business in the vibrant coffee industry.
- Benefits: Competitive salary, hybrid working, company van, and full tools provided.
- Other info: Enjoy autonomy, variety, and career progression in a supportive environment.
- Why this job: Combine your passion for coffee with technical skills in a dynamic field role.
- Qualifications: 1-2+ years experience with coffee machines and strong customer service skills.
The predicted salary is between 36000 - 40000 € per year.
Are you passionate about great coffee and quality engineering? Ready to join a growing technical team supporting premium commercial coffee equipment across London? This is an exciting opportunity for an experienced Coffee Field Service Engineer to work across a varied customer portfolio including cafés, offices, hospitality venues, and commercial sites throughout Central London.
The Role
As a Coffee Field Service Engineer, you’ll play a key role in ensuring commercial coffee equipment operates at peak performance across your designated area. This is a hybrid field-based position combining travel across London with hands-on engineering support on customer sites. While operating within Central London, much of the role will involve working on foot between nearby customer locations.
Your responsibilities will include:
- Servicing, repairing, and diagnosing faults on a range of commercial coffee machines
- Carrying out installations, site surveys, and equipment upgrades
- Managing jobs through an ERP scheduling system
- Delivering a professional and customer-focused service experience
- Communicating effectively with customers and the internal support team
- Maintaining tools, stock levels, and service documentation
- Proactively identifying and resolving potential issues before breakdowns occur
You’ll be trusted to manage your own workload, work independently, and maintain high service standards throughout your route.
What You’ll Bring
- 1–2+ years’ experience repairing commercial coffee machines (traditional and bean-to-cup)
- Strong fault-finding and diagnostic capabilities
- Experience calibrating grinders and optimising extraction
- Multi-brand coffee machine experience highly desirable
- Excellent communication and customer service skills
- Self-motivated with strong organisational abilities
- Comfortable working independently in a field-based environment
- Good Maths & English skills
- Passion for coffee and pride in delivering high-quality work
What’s On Offer
- £36,000–£40,000 basic salary depending on experience
- Hybrid working structure
- Company van provided
- Mileage and travel expenses covered
- Company pension
- Life insurance
- Full specialist tools provided
- Stable long-term opportunity with progression potential
Why Join?
This is a fantastic opportunity to join a forward-thinking business within the coffee industry, offering autonomy, variety, and exposure to a wide range of premium equipment and customer environments. You’ll work across some of London’s busiest commercial locations, combining technical expertise with customer interaction in a fast-paced and rewarding field role.
Apply Today
If you’re an experienced Coffee Machine Engineer looking for your next opportunity within a supportive and growing business, we’d love to hear from you. Join a company where your technical expertise genuinely makes a difference every single day.
Field Service Engineer in Leeds employer: Olympus Recruitment
Join a dynamic and innovative company that values your passion for coffee and engineering, offering a supportive work culture where autonomy and professional growth are encouraged. With a competitive salary, hybrid working structure, and the opportunity to work across vibrant commercial locations in London, you'll be part of a team that prioritises quality service and customer satisfaction while providing you with the tools and resources needed to excel in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and engineering industries. Attend local events or workshops where you can meet potential employers and showcase your passion for coffee and technical skills.
✨Tip Number 2
Show off your skills! If you have a portfolio of past work or projects, bring it along to interviews. Demonstrating your hands-on experience with commercial coffee machines can really set you apart from other candidates.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in working with them. You never know when an opportunity might arise!
✨Tip Number 4
Prepare for the interview! Research common questions for field service roles and practice your responses. Highlight your problem-solving skills and customer service experience, as these are key in our industry.
We think you need these skills to ace Field Service Engineer in Leeds
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share any personal experiences or stories that highlight your enthusiasm for the industry. We want to see that you’re not just skilled, but also genuinely excited about what you do.
Highlight Relevant Experience:Make sure to detail your experience with commercial coffee machines in your application. Whether it’s repairing, servicing, or installing, we want to know how your background aligns with the role. Be specific about the brands and types of machines you've worked on!
Communicate Clearly:Since communication is key in this role, ensure your application is clear and well-structured. Use straightforward language and avoid jargon unless it’s relevant. This will show us that you can effectively communicate with customers and our internal team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re proactive and tech-savvy, which we love!
How to prepare for a job interview at Olympus Recruitment
✨Know Your Coffee Machines
Make sure you brush up on your knowledge of different commercial coffee machines, especially the ones mentioned in the job description. Be ready to discuss your experience with traditional and bean-to-cup machines, as well as any specific brands you've worked with.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and repaired faults in the past. Think of specific instances where you identified potential issues before they became major problems, as this will demonstrate your proactive approach.
✨Communicate Like a Pro
Since you'll be interacting with customers regularly, practice articulating your thoughts clearly. Be ready to explain technical concepts in simple terms, and highlight your customer service skills during the interview.
✨Demonstrate Your Organisational Skills
As this role involves managing your own workload, think about how you stay organised while on the go. Share strategies you use to keep track of jobs, tools, and service documentation, as this will show you're self-motivated and reliable.
