At a Glance
- Tasks: Lead a vibrant business hub, ensuring smooth operations and exceptional customer experiences.
- Company: Dynamic workspace provider focused on growth and community.
- Benefits: Competitive salary, 25% bonus, and full autonomy in your role.
- Why this job: Shape a thriving community while making a real impact in your career.
- Qualifications: Strong communication, sales experience, and organisational skills required.
- Other info: Opportunity for personal growth and leadership in a fast-paced environment.
Ready to take charge of a thriving business hub where every day brings new opportunities? As Business Centre Manager, you will be the driving force behind a vibrant flexible workspace - leading your team, growing revenue, and creating an exceptional experience for every customer who walks through the door. This is your chance to run your site like it’s your own business: full autonomy, real impact, and the opportunity to shape a community of ambitious, growing companies.
The Role
You will take full ownership of one or more business centres, ensuring they run smoothly, look great, and deliver strong commercial performance. From sales and marketing to team leadership and customer care, you will be involved in every part of making your centre a brilliant place to work. You will be the go-to person for customers, partners and internal teams - building relationships, solving challenges quickly, and representing your centre with confidence, professionalism and integrity.
Key Responsibilities
- Lead the day-to-day operations of your site(s), ensuring an exceptional standard throughout
- Drive occupancy and revenue through proactive sales, renewals and add-on services
- Deliver local marketing activity that boosts visibility and generates new enquiries
- Create an exceptional customer journey from initial tour to long-term retention
- Build and maintain strong relationships with brokers, agents, partners and local authorities
- Inspire, support and manage onsite teams, including Assistants and Maintenance staff
- Oversee invoicing, billing, arrears, budgeting and cost control with accuracy
- Monitor P&L performance and take ownership of meeting key site KPIs
- Carry out regular audits, inspections and compliance reviews
- Ensure all Health & Safety and operational policies are consistently met
What You Bring
- Outstanding communication and negotiation skills
- A track record in sales, customer service and relationship management
- Strong organisational skills with the ability to manage multiple priorities
- Commercial confidence and an understanding of financial performance
- A proactive, adaptable and self-motivated approach, with high personal standards
Ready to lead, grow and make an impact? Apply now and take the next step in your management career.
Business Centre Manager in Gloucester employer: Olympus Recruitment
Contact Detail:
Olympus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Centre Manager in Gloucester
✨Tip Number 1
Network like a pro! Attend industry events, join local business groups, and connect with other professionals on LinkedIn. The more people you know, the better your chances of landing that Business Centre Manager role.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or clients, let your passion for creating exceptional customer experiences shine through. Be confident and authentic – it’ll make you memorable!
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Think about how your skills in sales, customer service, and team leadership can directly benefit their business centre. Tailor your answers to show you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you’re serious about joining our community of ambitious companies.
We think you need these skills to ace Business Centre Manager in Gloucester
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight any experience you have in leading teams or managing projects. We want to see how you've inspired and supported others, as this is key for the Business Centre Manager role.
Demonstrate Your Commercial Acumen: Talk about your experience with sales, revenue growth, and financial performance. We’re looking for someone who understands how to drive occupancy and boost revenue, so share specific examples of how you've achieved this in the past.
Tailor Your Application: Make your application stand out by tailoring it to our job description. Use similar language and focus on the skills and experiences that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Olympus Recruitment
✨Know Your Business Inside Out
Before the interview, make sure you thoroughly understand the business centre's operations and values. Research their current occupancy rates, marketing strategies, and customer feedback. This knowledge will help you demonstrate your proactive approach and show that you're ready to take charge.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team or improved performance. Highlighting your leadership style will reassure them that you can manage and motivate staff effectively.
✨Demonstrate Commercial Acumen
Be ready to discuss your understanding of financial performance and how it relates to driving revenue. Bring examples of how you've previously increased sales or improved profitability. This will show that you have the commercial confidence needed for the role.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Use your outstanding communication skills to engage them in conversation. Ask insightful questions about their challenges and goals, which will demonstrate your genuine interest in the role and the company.