At a Glance
- Tasks: Drive profitability and brand consistency across multiple franchise locations.
- Company: Join a leading hospitality brand with a focus on excellence.
- Benefits: Competitive salary, car allowance, and opportunities for career growth.
- Other info: Dynamic role with frequent travel and a chance to elevate guest experiences.
- Why this job: Step into regional management and make a real impact in the hospitality industry.
- Qualifications: Experience in high-volume venues and a passion for coaching others.
The predicted salary is between 45000 - 45000 £ per year.
Circa 45k Basic + 5k Car allowance. Drive multisite profitability and brand consistency across your region. As our Regional Franchise Operations Manager, you will coach franchisees, enforce SOPs, and elevate guest experiences. This is the perfect first step into regional management for an ambitious, high-performing General Manager or Restaurant Manager from a high-volume, single-site venue who is ready to scale their leadership impact.
The Role: As the Regional Franchise Operations Manager, you will act as the vital bridge between the corporate brand and our franchise partners. You will transition from managing one busy kitchen or venue to guiding a network of franchise owners. You will be responsible for translating our strategic vision into profitable, localized operations while safeguarding our premium reputation.
Key Responsibilities:
- Franchise Performance: Monitor P&L, drive revenue growth, and ensure all locations meet regional financial and KPI targets.
- Brand Standards & Compliance: Enforce standard operating procedures (SOPs), food safety, and brand guidelines across all sites.
- Stakeholder Management: Coach and mentor franchise owners and General Managers, providing operational support and identifying areas for continuous improvement.
- Guest Experience: Champion the brand experience, auditing customer feedback to implement service recovery and improvement strategies.
- Commercial Growth: Support the rollout of regional marketing initiatives and new menu/product launches.
About You:
- Proven management experience in a high-volume, large single-site branded hospitality venue, or existing multi-site experience.
- Ready to take your first step into regional field operations, with a passion for teaching and coaching others.
- Strong commercial acumen with a deep understanding of P&L management, labour controls, and stock management.
- Exceptional leadership, coaching, and stakeholder management skills to inspire and hold franchisees accountable.
- A passion for delivering high-quality hospitality and maintaining uncompromising brand standards.
- Flexibility to travel frequently across the designated region.
Regional Franchise Operations Manager in Edinburgh employer: Olympus Recruitment
As a Regional Franchise Operations Manager, you will join a dynamic and supportive work culture that prioritises employee growth and development. With competitive compensation, including a car allowance, and the opportunity to influence multiple sites, this role offers a unique chance to elevate your career in hospitality management while making a tangible impact on franchise performance and guest experiences across the region.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Franchise Operations Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Regional Franchise Operations Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its franchisees. Understand their brand standards and think about how you can elevate guest experiences. This will show that you're not just interested in the job, but genuinely passionate about their success.
✨Tip Number 3
Practice your coaching skills! Since you'll be mentoring franchise owners, consider role-playing scenarios where you guide them through operational challenges. This will help you articulate your approach during interviews and demonstrate your leadership style.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Regional Franchise Operations Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Regional Franchise Operations Manager role. Highlight your management experience in high-volume venues and any coaching or mentoring you've done, as this will show us you're ready to take on this exciting challenge.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you the perfect fit. Be sure to mention your understanding of P&L management and your commitment to brand standards, as these are key for us.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive profitability and improve guest experiences. Numbers speak volumes, so if you can quantify your successes, do it! This will help us see the impact you've made in previous positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Olympus Recruitment
✨Know Your Numbers
As a Regional Franchise Operations Manager, you'll need to demonstrate your understanding of P&L management. Brush up on financial metrics and be ready to discuss how you've driven revenue growth in previous roles. This shows you’re not just about the operations but also about the bottom line.
✨Showcase Your Coaching Skills
Since coaching franchisees is a key part of the role, prepare examples of how you've successfully mentored others in the past. Think about specific situations where your guidance led to improved performance or compliance with standards. This will highlight your leadership capabilities.
✨Understand Brand Standards
Familiarise yourself with the brand's values and operational standards. Be prepared to discuss how you would enforce SOPs and maintain brand consistency across multiple sites. Showing that you align with their vision will make you a strong candidate.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to guest experience or franchisee challenges. Practice articulating your thought process and decision-making strategies. This will demonstrate your problem-solving skills and readiness for the role.
