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For Companies At a Glance
- Tasks: Build relationships, drive retention, and grow key client accounts.
- Company: Dynamic company with a supportive and informal team culture.
- Benefits: Competitive salary, uncapped commission, wellbeing support, and flexible leave.
- Other info: Clear progression opportunities and ongoing coaching for career development.
- Why this job: Make a real impact by owning client outcomes and driving growth.
- Qualifications: 12-24 months in B2B sales or account management; strong communication skills.
The predicted salary is between 28000 - 29000 £ per year.
Salary: £28,000 - £29,000 + uncapped commission. Realistic first-year earnings: £5,000-£10,000 commission.
Contract: Full-time. Location: In-Office.
We're looking for a warm, commercially minded Account Manager to take ownership of a portfolio of clients — strengthening relationships, driving renewals, and identifying growth opportunities along the way. This role is for someone who genuinely enjoys owning client outcomes, running confident commercial conversations, and making things happen by working closely with delivery and data teams. If you're consultative, proactive, and love being the go‑to person for your clients, we'd love to hear from you.
What you'll be doing
- Be the main point of contact for your client portfolio, ensuring delivery satisfaction while maximising retention and revenue growth.
- Build trusted, long‑term relationships with key client stakeholders.
- Own client retention and renewal conversations, driving positive commercial outcomes.
- Deliver regular performance reviews and reporting that clearly demonstrate value.
- Identify upsell and expansion opportunities, working closely with Sales and Delivery.
- Coordinate internal teams to ensure expectations are met and exceeded.
- Create and maintain clear account plans, roadmaps, and Salesforce records.
- Proactively manage issues and escalations, bringing them to resolution quickly.
Culture fit
- Approachable, dependable, and collaborative.
- Someone who takes ownership and makes clients feel confident they're in safe hands.
- Happy to roll up their sleeves and support the wider team when needed.
Your style
- Consultative and outcome‑led — you uncover pain points and translate them into value.
- Confident running strategic conversations and client review meetings.
- Comfortable storytelling with metrics to support renewals and upsells.
Experience & skills
- 12-24 months' experience in B2B sales, account management, or 360 recruitment.
- A strong commercial mindset with the ability to read data and make recommendations.
- Experience owning retention targets and renewal discussions.
- Highly organised, with excellent communication skills.
- Salesforce experience and basic data/analysis skills are a plus.
- Empathetic, proactive, and solutions‑focused.
How success is measured
- Client retention and renewal rates.
- Account growth and upsell revenue.
- Client satisfaction (NPS) and delivery quality.
- Quality and consistency of reporting and account plans.
Progression & development
We offer clear progression from Account Manager → Senior Account Manager, based on performance, account growth, client feedback, and leadership behaviours. You'll benefit from ongoing coaching and structured training, sales and account management development, and time and support to do strategic, high‑quality account work.
What's in it for you
- Wellbeing support, training, and flexible leave.
- Clear ownership, visible impact, and genuine career progression.
- A supportive, informal team culture where your work is noticed.
Account Manager employer: Olympus Recruitment
Contact Detail:
Olympus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently talk about your experience and how it relates to their needs. Be ready to share examples of how you've driven client success in the past.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you're genuinely interested and gives you another chance to highlight why you’re the perfect fit for the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance to stand out. Plus, you’ll find all the latest roles we have available!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in B2B sales or account management, and showcase how you've built relationships and driven retention in previous roles.
Showcase Your Commercial Mindset: We want to see that you understand the commercial side of things! Use examples from your past experiences where you've identified growth opportunities or successfully managed client renewals. This will show us you're the proactive person we're looking for.
Be Personable and Approachable: In your written application, let your personality shine through! We value a warm and approachable style, so don’t be afraid to express your enthusiasm for building long-term client relationships and making clients feel confident in your abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Olympus Recruitment
✨Know Your Clients
Before the interview, research the company’s client portfolio and understand their key accounts. This will help you demonstrate your ability to build relationships and drive retention, which are crucial for the Account Manager role.
✨Showcase Your Commercial Mindset
Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss specific instances where you identified growth opportunities or drove renewals, showcasing your consultative approach.
✨Be Data-Driven
Familiarise yourself with basic data analysis concepts and be prepared to discuss how you’ve used metrics to support your decisions. This will show that you can confidently run strategic conversations and deliver performance reviews.
✨Emphasise Team Collaboration
Highlight your experience working closely with internal teams to meet client expectations. Share examples of how you’ve coordinated efforts to resolve issues quickly, demonstrating your proactive and solutions-focused mindset.