At a Glance
- Tasks: Manage service contracts, prepare pricing offers, and support customer queries.
- Company: Join Olympus Medical Systems, a leader in medical technology for over 100 years.
- Benefits: Enjoy competitive salary, private medical cover, generous leave, and wellness perks.
- Why this job: Be part of a team that impacts lives through innovative medical solutions and values diversity.
- Qualifications: 2+ years in complex admin roles, strong Excel skills, and customer support experience required.
- Other info: We encourage diverse candidates to apply, reflecting our core values.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Join to apply for the Contract Management Specialist role at Olympus Medical Systems EMEA 3 days ago Be among the first 25 applicants Join to apply for the Contract Management Specialist role at Olympus Medical Systems EMEA Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Olympus Medical Systems EMEA Talent Acquisition Partner @ Olympus UK & Ireland A global leader in the medical device and technology industry, for more than 100 years Olympus has focused on making people\’s lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe. At Olympus our purpose is to make people’s lives healthier, safer and more fulfilling. We do this by supporting cutting-edge medical procedures & scientific discoveries. Our Core Values are Patient Focus, Integrity, Innovation, Empathy and Impact. These are shared among all global Olympus employees and are reflected in everything we do; they are integral to helping us realise our Purpose. As a Contract Management Specialist, you will be responsible for working within the Service Contract Operations Department, alongside Service Contract Sales, to complete complex contract administration and undertake post contract management. The role will involve managing Service Contracts end to end, this includes preparing new and revised customer offers, making amendments, processing customer purchase orders and invoicing. Your team “Service Contract Operations” is part of the wider Medical Service Business Unit (MSBU) comprising of Field Engineers, Field Service coordinators, Service contract sales and up-time support managers, in total over 100 employees. Responsibilities Shall implement and work to all applicable regulatory and quality requirements as stipulated within the KeyMed Quality Manual, Quality Policy, and Quality Objectives. Shall implement and work to all applicable Health, Safety and Environmental requirements as stipulated within the HSE Manual, HSE Policies, and HSE Objectives. You will prepare complex pricing offers, raise Service Contract proposals (contracts) and compose customer correspondence You will be responsible end to end management of your Service Contracts. You will be involved with post contract management and performance monitoring You will support field-based staff with regard to various administration tasks You will manipulate large data sets using Excel and Qlikview You will be responsible for updating & maintaining data within corporate business systems and Microsoft Excel spreadsheets You will be answering incoming telephone calls and dealing with general customer queries You will Provide support to other areas within the department as required You will undertake ad hoc analysis and tasks as and when required Qualifications You have a minimum of 2 years’ experience working in a complex administrative role. MS Excel skills are essential You have prior experience being a part of a customer support team and understand the needs of a customer You have experience collaborating with peers and forming agreements across cross-functional teams. You are skilled at explaining complex information succinctly and clearly. You will be able to manage effectively multiple work streams, whilst keeping the customer focus at the highest level. – In addition to a competitive salary, you will receive a generous annual leave entitlement – You will be eligible to receive private medical cover – Comprehensive company pension scheme – You will receive an annual health check with BUPA, funded by us – Employee Assistance Program to support your health, mental and emotional-wellbeing – At our HQ, we have a subsidised staff restaurant and free parking – Other benefits include discounted gym and wellness memberships, cashback and discounts with major UK retailers Further Information Valuing diverse perspectives and lifestyles is closely aligned with our core values. We would therefore like to encourage all candidates to apply – regardless of gender, nationality, ethnic and social origin, religion, age, disability, sexual orientation, marital status, identity or conditions and restrictions which cannot be shown. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Administrative and Customer Service Industries Medical Equipment Manufacturing Referrals increase your chances of interviewing at Olympus Medical Systems EMEA by 2x Get notified about new Contract Management Specialist jobs in Southend-On-Sea, England, United Kingdom . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Contract Management Specialist employer: Olympus Medical Systems EMEA
Contact Detail:
Olympus Medical Systems EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Management Specialist
✨Tip Number 1
Familiarise yourself with Olympus Medical Systems' core values: Patient Focus, Integrity, Innovation, Empathy, and Impact. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Highlight your experience with complex administrative roles and customer support. Be ready to share specific examples of how you've successfully managed multiple work streams while maintaining a strong customer focus, as this is crucial for the Contract Management Specialist role.
✨Tip Number 3
Brush up on your Excel skills, especially in manipulating large data sets. Consider preparing a few examples of how you've used Excel in past roles to streamline processes or improve efficiency, as this will be a key part of your responsibilities.
✨Tip Number 4
Network with current employees or reach out to the Talent Acquisition Partner at Olympus. Engaging with them can provide you with valuable insights about the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Contract Management Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Contract Management Specialist at Olympus Medical Systems. Familiarise yourself with their core values and how they align with your own experiences.
Tailor Your CV: Customise your CV to highlight relevant experience in contract management and administrative roles. Emphasise your MS Excel skills and any experience you have in customer support or cross-functional collaboration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Olympus's mission and values. Explain how your background and skills make you a perfect fit for the role, particularly focusing on your ability to manage multiple work streams while maintaining customer focus.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Olympus Medical Systems EMEA
✨Understand the Company Values
Before your interview, take some time to familiarise yourself with Olympus Medical Systems' core values: Patient Focus, Integrity, Innovation, Empathy, and Impact. Be prepared to discuss how your personal values align with theirs and provide examples from your past experiences that demonstrate these qualities.
✨Showcase Your Excel Skills
Since MS Excel skills are essential for this role, be ready to discuss your experience with Excel in detail. Consider preparing a few examples of how you've used Excel to manipulate large data sets or streamline processes in previous roles. If possible, bring along a portfolio or screenshots of your work.
✨Prepare for Customer-Focused Scenarios
As the role involves customer support, think of specific instances where you successfully managed customer queries or resolved issues. Be ready to explain your approach to maintaining a high level of customer focus while managing multiple tasks, as this will demonstrate your ability to handle the demands of the position.
✨Practice Clear Communication
The job requires explaining complex information succinctly. To prepare, practice summarising your previous experiences or projects in a clear and concise manner. You might even want to do a mock interview with a friend to refine your communication skills and ensure you can convey your thoughts effectively during the actual interview.