Qualified Repair Technician (m/f/d) in Southend-on-Sea

Qualified Repair Technician (m/f/d)

KeyMed (Medical & Industrial Equipment) Ltd. (OKM) | Endoscopic Solutions

Type of employment: Permanent employment

Function: Service & Repair

Location: Southend-on-Sea, England, United Kingdom

At Olympus, every repair you complete has a direct impact on patient care. As a Qualified Repair Technician (Cells), you'll play a vital role in returning our advanced surgical endoscopes to the highest standards of quality, safety, and performance, ensuring they are ready to support clinicians in delivering exceptional care.

Your responsibilities

• Repair, refurbish, assemble, and test Olympus surgical endoscopes in line with approved repair procedures and global technical standards
• Carry out repairs using detailed repair manuals, method sheets, and specialist calibrated tooling and diagnostic equipment
• Deliver exceptional quality by performing thorough inspections and quality checks throughout every stage of the repair process
• Help ensure customers receive reliable equipment by consistently meeting productivity, quality, and turnaround targets
• Maintain accurate repair records using our service management systems, including repair activities and process timings
• Support an efficient workflow by following Shop Floor Management principles, including First In, First Out (FIFO) and effective work-in-progress management
• Champion a culture of continuous improvement by embracing lean manufacturing and 6S principles to enhance quality, efficiency, and performance
• Work safely at all times, following health and safety procedures while proactively identifying and escalating hazards, near misses, or incidents
• You don't need previous experience repairing medical devices, as we'll provide all the training and support you need to succeed. What matters most is your enthusiasm for learning, your attention to detail, and your pride in delivering quality work.
• A keen eye for detail, taking pride in producing high-quality, accurate work
• Good manual dexterity and enjoys hands-on, precision-based tasks (experience in a technical, manufacturing, engineering, craft, or similar environment is beneficial but not essential)
• A willingness to learn new skills and follow detailed technical instructions and repair processes
• Strong communication skills, with the ability to clearly understand and share information
• Good computer skills, including the ability to accurately record information using digital systems
• A collaborative mindset - you enjoy working as part of a team and are happy to support colleagues where needed
• A commitment to working safely, embracing continuous improvement, and helping us deliver exceptional quality for our customers
• Patient Focus - We put patients at the heart of everything
• Integrity - We do the right thing
• Innovation - We look for new ways to make things better
• Impact - We take accountability and get things done
• Empathy - We care for one another and work together
• In addition to a competitive salary, you will receive a generous annual leave entitlement
• You will be eligible to receive private medical cover
• Comprehensive company pension scheme
• You will receive an annual health check with BUPA, funded by us
• Employee Assistance Program to support your health, mental and emotional-wellbeing
• At our HQ, we have a subsidised staff restaurant and free parking
• Other benefits include discounted gym and wellness memberships, cashback and discounts with major UK retailers

Further information:

We value the diversity of individuals, perspectives, and lifestyles, and prioritise inclusion and mutual respect. We are committed to fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish.

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