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- Tasks: Ensure top-notch service in the medical field and lead quality improvement initiatives.
- Company: Join Olympus, a global leader in medical technology with over 100 years of innovation.
- Benefits: Enjoy competitive salary, private medical cover, generous leave, and wellness perks.
- Why this job: Make a real impact on healthcare while travelling across the UK.
- Qualifications: Experience in quality engineering and knowledge of ISO standards preferred.
- Other info: Embrace a diverse and inclusive culture where your contributions truly matter.
The predicted salary is between 36000 - 60000 £ per year.
Olympus are a global leader in the medical device and technology industry, for more than 100 years Olympus has focused on making people's lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.
We are hiring for a field service quality engineer to ensure we deliver the highest level of service across our medical business and sales units; this role can be based anywhere in the UK with no fixed office but will require frequent travel.
Your responsibilities:
- Steer the Field Service organisation to be more effective, efficient, compliant and customer focused.
- Implement and work to all applicable regulatory and quality requirements as stipulated within the KeyMed Quality Manual, Quality Policy, and Quality Objectives.
- Ownership of Field Service NC and CAPA processes.
- Review and approval of all Field Service process and technical documentation.
- Lead in Problem Solving and Continual Improvement activities.
- Support Business Improvement Team and cost-reduction processes.
- Lead audit prep and be the subject matter expert for Field Service during ISO and TSGG audits.
- Provide regular updates during Field Service leadership meetings.
- Highly motivated, proactive and enthusiastic and able to work with minimum supervision and with the ability to meet deadlines and work within agreed budgets.
- Knowledge of ISO 13485/9001 standards (preferable).
- Ability to present information in a structured and balanced manner.
- Excellent communication skills with the ability to work with and present to senior stakeholders.
- Strong numerical and analytical capability to understand underlying behavioural trends and to measure the results.
- Can use standard applications to process, obtain and combine information.
- Must be able to work as part of a cross-divisional team.
Core Values:
- Patient Focus – We put patients at the heart of everything.
- Integrity – We do the right thing.
- Innovation – We look for new ways to make things better.
- Impact – We take accountability and get things done.
- Empathy – We care for one another and work together.
In addition to a competitive salary, you will receive a generous annual leave entitlement. You will be eligible to receive private medical cover, a comprehensive company pension scheme, and an annual health check with BUPA, funded by us. Employee Assistance Program to support your health, mental and emotional well-being. At our HQ, we have a subsidised staff restaurant and free parking. Other benefits include discounted gym and wellness memberships, cashback and discounts with major UK retailers.
We value the diversity of individuals, perspectives, and lifestyles, and prioritise inclusion and mutual respect. We are committed to fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to this role at Olympus, to apply.
Field Service Quality Engineer in England employer: OLYMPUS EUROPA SE & CO. KG
Contact Detail:
OLYMPUS EUROPA SE & CO. KG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Quality Engineer in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Olympus on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Olympus's products and values, especially their focus on patient care and innovation. This will help you show how you fit into their culture and mission.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves leading audits and continual improvement, be ready to discuss past experiences where you've tackled challenges effectively. Use the STAR method to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Olympus.
We think you need these skills to ace Field Service Quality Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Quality Engineer role. Highlight relevant experience and skills that match the job description, especially around quality assurance and compliance. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your values align with ours at Olympus. Show us your enthusiasm for making a positive impact in the medical device industry.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their analytical capabilities and innovative thinking—this is key for the Field Service Quality Engineer position!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive—just what we like to see!
How to prepare for a job interview at OLYMPUS EUROPA SE & CO. KG
✨Know Your Standards
Familiarise yourself with ISO 13485 and 9001 standards, as these are crucial for the Field Service Quality Engineer role. Be prepared to discuss how you’ve applied these standards in previous positions or how you would approach compliance in this new role.
✨Showcase Problem-Solving Skills
Prepare examples of past experiences where you led problem-solving initiatives or continuous improvement activities. Olympus values innovation, so highlight your ability to think outside the box and implement effective solutions.
✨Communicate Effectively
Practice presenting complex information in a clear and structured manner. Since you'll be working with senior stakeholders, demonstrate your excellent communication skills by being concise and confident during the interview.
✨Emphasise Teamwork and Empathy
Be ready to discuss how you work within cross-divisional teams and how you foster a collaborative environment. Olympus prioritises empathy and unity, so share examples that showcase your ability to care for colleagues and contribute to a positive team dynamic.
