Sr. Mgr., Sales Endotherapy North, UK

This post is accountable for the leadership of the ET sales team responsible for the promotion of the relevant Olympus Endotherapy portfolio covering the North of England.

Key Areas

• Sales revenue and gross margin for region (measured monthly)
• Manage relevant customer concerns in line with quality objectives, close with customer (15 days), close investigation (60 days) (measured quarterly)
• Produce a quarterly regional report for the Director, Business Unit detailing any significant changes in competition and hospital activity (measured quarterly)
• Timely and accurate provision of sales forecast to the Director, Business Unit twice per month (measured monthly) – ensure effective use of CRM system to provide optimal & accurate pipeline
• Improvement in Customer Satisfaction for the Business area (NPS Annually)
• Monthly review of the region’s performance in line with the BU strategy with clear measurables tracking the implementation and progress of the strategy (reviewed monthly)
• Regional HCPE engagement (reviewed quarterly)

Key Duties

• Leadership of sales team in line with Olympus principles of Sales Force Effectiveness to meet sales targets, drive growth and customer satisfaction
• Undertake coaching activities to build talent and improve the skills of the team to meet and exceed performance objectives. Facilitate and create opportunities for team members to learn and grow.
• Managing customer requirements to deliver net sales and gross profit against target for the region
• Lead and fully adopt the key principles of the Company’s compliance standards
• Feedback local market trends to Director, Business Unit to drive operational excellence and an enhanced customer experience
• Collaborate with Strategic Account Managers to align and deliver a regional account plan taking ownership of all respective actions
• Support implementation of ‘Go To Market’ business unit strategy
• Onboard new employees through the implementation of relevant training plan

Qualifications

• Ideally educated to Degree standard
• Must have full UK driving licence
• Previous experience leading teams within the medical device sector
• Possess high level capability in the field of Medical Device/ Service Sales
• In-depth working knowledge of the UK NHS provider environment
• A proven track record in the field of Medical Product/Service Sales
• Experienced in effectively engaging with all levels of stakeholders & proactive cross team collaboration

Competencies

• Patient Focus – We put patients at the heart of everything
• Integrity – We do the right thing
• Innovation – We look for new ways to make things better
• Impact – We take accountability and get things done
• Empathy – We care for one another and work together

Benefits

• Competitive salary with generous annual leave entitlement
• Eligible private medical cover
• Comprehensive company pension scheme
• Annual health check with BUPA, funded by us
• Employee Assistance Program to support health, mental and emotional wellbeing
• Subsidised staff restaurant and free parking at HQ
• Discounted gym and wellness memberships, cashback and discounts with major UK retailers

Further Information

All internal applications must be received by the closing date of Thursday 23rd July and will not be accepted after this deadline.

We value the diversity of individuals, perspectives, and lifestyles, and prioritise inclusion and mutual respect. We are committed to fostering a non‑discriminatory, inclusive work environment where everyone feels a sense of belonging. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish.

We warmly encourage all who wish to bring their talents to this role at Olympus, to apply.