Field Service Quality Engineer in London

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Responsibilities

Steer the Field Service organisation to be more effective, efficient, compliant and customer focused

Implement and work to all applicable regulatory and quality requirements as stipulated within the KeyMed Quality Manual, Quality Policy, and Quality Objectives

Ownership of Field Service NC and CAPA processes

Review and approval of all Field Service process and technical documentation

Lead in Problem Solving and Continual Improvement activities

Support Business Improvement Team and cost‐reduction processes

Lead audit preparation and be the subject matter expert for Field Service during ISO and TSGG audits

Provide regular updates during Field Service leadership meetings

Qualifications

Highly motivated, proactive and enthusiastic; able to work with minimum supervision and meet deadlines and budgets

Knowledge of ISO 13485/9001 standards (preferable)

Ability to present information in a structured and balanced manner

Lean Six Sigma Green Belt (preferable)

Excellent communication skills with the ability to work with and present to senior stakeholders

Strong numerical and analytical capability to understand underlying behavioural trends and measure results

Proficient in standard applications to process, obtain, and combine information

Ability to work as part of a cross‐divisional team

Competencies

Patient Focus – We put patients at the heart of everything

Integrity – We do the right thing

Innovation – We look for new ways to make things better

Impact – We take accountability and get things done

Empathy – We care for one another and work together

Benefits

Competitive salary with generous annual leave entitlement

Private medical cover

Comprehensive company pension scheme

Annual health check with BUPA, funded by us

Employee Assistance Program for health, mental, and emotional wellbeing

Subsidised staff restaurant and free parking at HQ

Discounted gym and wellness memberships, cashback and discounts with major UK retailers

Further Information
We value the diversity of individuals, perspectives, and lifestyles, and prioritise inclusion and mutual respect. We are committed to fostering a non‐discriminatory, inclusive work environment where everyone feels a sense of belonging. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish.

We warmly encourage all who wish to bring their talents to this role at Olympus, to apply.

Seniority level
Entry level

Employment type
Full‐time

Job function
Information Technology

Industry
Medical Equipment Manufacturing

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