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For Companies At a Glance
- Tasks: Drive quality and efficiency in Field Service while ensuring compliance and customer satisfaction.
- Company: Join Olympus Corporation, a leader in medical equipment with a focus on innovation.
- Benefits: Enjoy competitive salary, generous leave, private medical cover, and wellness programmes.
- Why this job: Make a real impact in healthcare by improving service quality and patient outcomes.
- Qualifications: Proactive attitude, strong communication skills, and knowledge of ISO standards preferred.
- Other info: Be part of an inclusive culture that values diversity and empowers you to thrive.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities
- Steer the Field Service organisation to be more effective, efficient, compliant and customer focused.
- Implement and work to all applicable regulatory and quality requirements as stipulated within the KeyMed Quality Manual, Quality Policy, and Quality Objectives.
- Ownership of Field Service NC and CAPA processes.
- Review and approval of all Field Service process and technical documentation.
- Lead in Problem Solving and Continual Improvement activities.
- Support Business Improvement Team and cost‑reduction processes.
- Lead audit preparation and be the subject matter expert for Field Service during ISO and TSGG audits.
- Provide regular updates during Field Service leadership meetings.
Qualifications
- Highly motivated, proactive and enthusiastic; able to work with minimum supervision and meet deadlines and budgets.
- Knowledge of ISO 13485/9001 standards (preferable).
- Ability to present information in a structured and balanced manner.
- Lean Six Sigma Green Belt (preferable).
- Excellent communication skills with the ability to work with and present to senior stakeholders.
- Strong numerical and analytical capability to understand underlying behavioural trends and measure results.
- Proficient in standard applications to process, obtain, and combine information.
- Ability to work as part of a cross‑divisional team.
Competencies
- Patient Focus – We put patients at the heart of everything.
- Integrity – We do the right thing.
- Innovation – We look for new ways to make things better.
- Impact – We take accountability and get things done.
- Empathy – We care for one another and work together.
Benefits
- Competitive salary with generous annual leave entitlement.
- Private medical cover.
- Comprehensive company pension scheme.
- Annual health check with BUPA, funded by us.
- Employee Assistance Program for health, mental, and emotional wellbeing.
- Subsidised staff restaurant and free parking at HQ.
- Discounted gym and wellness memberships, cashback and discounts with major UK retailers.
Further Information
We value the diversity of individuals, perspectives, and lifestyles, and prioritise inclusion and mutual respect. We are committed to fostering a non‑discriminatory, inclusive work environment where everyone feels a sense of belonging. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to this role at Olympus, to apply.
Seniority level: Entry level
Employment type: Full‑time
Job function: Information Technology
Industry: Medical Equipment Manufacturing
Field Service Quality Engineer in England employer: Olympus Corporation
Contact Detail:
Olympus Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Quality Engineer in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Olympus. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching Olympus and their values. Show them you’re not just another candidate; demonstrate how your skills align with their mission of patient focus and innovation.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves continual improvement and CAPA processes, be ready to discuss how you've tackled challenges in the past and what you learned from them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Olympus team.
We think you need these skills to ace Field Service Quality Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Quality Engineer role. Highlight your experience with ISO standards and any relevant quality management systems. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you embody our values like integrity and innovation. Keep it concise but impactful, and let your personality show!
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their analytical capabilities and commitment to continual improvement.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Olympus Corporation
✨Know Your Standards
Familiarise yourself with ISO 13485 and 9001 standards, as these are crucial for the Field Service Quality Engineer role. Be ready to discuss how you’ve applied these standards in past experiences or how you plan to implement them.
✨Showcase Problem-Solving Skills
Prepare examples of how you've led problem-solving initiatives or continuous improvement activities. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your analytical capabilities.
✨Communicate Effectively
Practice presenting information clearly and concisely, especially when discussing technical documentation or quality processes. Tailor your communication style to suit different stakeholders, demonstrating your ability to engage with senior management.
✨Emphasise Teamwork and Empathy
Be ready to share experiences where you worked collaboratively in cross-divisional teams. Highlight instances where you showed empathy and support for colleagues, aligning with the company’s values of integrity and patient focus.
