At a Glance
- Tasks: Lead a team, train staff, and ensure excellent guest service.
- Company: Olton Tavern, part of the vibrant Mitchells & Butlers family.
- Benefits: Flexible shifts, up to 33% dining discounts, and 28 days’ holiday.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a friendly team and create memorable experiences for guests.
- Qualifications: Leadership skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
Olton Tavern, part of Mitchells & Butlers, is recruiting a Shift Supervisor to warmly welcome guests, lead a small team and uphold service standards.
You’ll train staff, handle guest queries and help run day-to-day operations on site.
We offer flexible shifts, up to 33% dining discounts across brands, Wagestream access, 28 days’ holiday, pension, shares and an employee helpline.
Join a friendly team and build lasting connections while delivering great meals and memorable experiences.
#J-18808-Ljbffr
Shift Leader – Hospitality, Training & Team Wins employer: Olton Tavern
At Ember Inns, we pride ourselves on being an excellent employer, offering a vibrant work culture where team members are supported and valued. As a Duty Manager at the Olton Tavern, you'll enjoy flexible shifts, generous discounts across our brands, and numerous employee benefits including financial tools and social events that foster camaraderie. Join us in creating memorable experiences for our guests while advancing your career in a community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader – Hospitality, Training & Team Wins
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Olton Tavern. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Olton Tavern
Don't be shy about reaching out to Olton Tavern directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Leader – Hospitality, Training & Team Wins
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Olton Tavern and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Olton Tavern
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
