Internal Technical Sales Executive in Walthamstow

Internal Technical Sales Executive

Walthamstow | £31,000 - £34,000 + Significant Annual Profit Share Bonus
Full Time | Permanent | Monday to Friday | Office-Based
Join a Successful Specialist Distributor Serving the Heating & HVAC Industry
Are you a practical, hands-on individual who enjoys solving problems, building relationships and working in a fast-paced technical environment?
Do you want to join a successful specialist distributor where you'll receive full product training, become a valued member of a supportive team and build a long-term career in technical sales?
This is an excellent opportunity to join an independent distributor supplying heating, ventilation and HVAC spare parts to trade professionals across London and the South East. Their customers include contractors working on hospitals, commercial buildings, manufacturing facilities and major infrastructure projects.
About the Business

Our client is a profitable specialist distributor supplying heating, ventilation and HVAC spare parts to contractors, engineers, facilities management companies and trade customers.
Operating from Walthamstow, the business has built an excellent reputation for technical knowledge, customer service and fast response times. They work closely with leading manufacturers across Europe, sourcing specialist products and helping customers solve urgent technical requirements.
The business has built a loyal customer base, enjoys an excellent reputation within the industry and continues to grow through repeat business and long-term customer relationships. Alongside a competitive basic salary, employees benefit from a significant annual profit share bonus, rewarding the continued success of the business.
The Role

This is a varied internal technical sales position where no two days are the same. One morning you might be sourcing an urgent component from Europe, the next helping a contractor at the trade counter or solving a technical enquiry over the phone.
You'll spend the majority of your time speaking with customers by phone and email, providing technical support, preparing quotations and helping customers source the right products. You'll also serve customers visiting the business in person at the trade counter and occasionally assist in stores when required, making this a genuinely hands-on role.
Your responsibilities will include:

• Handling technical enquiries by phone and email.
• Preparing and following up quotations.
• Building long-term relationships with trade customers.
• Advising customers on heating, ventilation and HVAC spare parts.
• Liaising with manufacturers and suppliers across the UK and Europe.
• Organising urgent deliveries and time-critical freight from UK and European suppliers.
• Supporting customers visiting the trade counter.
• Assisting the wider team in stores during busy periods.

This is a business where everyone works together, so flexibility and a team-first attitude are essential.
About You

We're looking for someone with the right attitude and practical mindset rather than a perfect industry background.
You could already have experience within HVAC, heating, plumbing, electrical, engineering or technical distribution, or perhaps you've developed practical skills elsewhere and simply enjoy technical products, solving problems and working with customers.
You'll ideally have:

• Experience within internal sales, trade counter, customer service, engineering or another technical environment.
• Strong communication and relationship-building skills.
• A practical, mechanically minded approach.
• A willingness to learn technical products.
• Good organisation and attention to detail.
• A reliable commute to the Walthamstow office.
• A positive, hardworking attitude and the desire to become part of a supportive team.

Industry experience is beneficial but not essential if you can demonstrate the right work ethic, practical mindset and willingness to learn.
What's on Offer?

• £31,000 - £34,000 basic salary depending on experience.
• Significant annual company profit share bonus.
• Stable, long-established and profitable business.
• Full product training and ongoing development.
• Varied, hands-on role with genuine responsibility.
• Friendly and supportive team environment.
• Monday to Friday working hours.
• Long-term career opportunity within a growing specialist distributor.

If you're looking for a long-term opportunity where you can build technical knowledge, develop your career and become an important part of a successful specialist distributor, we'd love to hear from you.
Apply today to find out more about this exciting Internal Technical Sales Executive opportunity in Walthamstow.