At a Glance
- Tasks: Lead multiple Omni software projects across Europe and ensure successful delivery.
- Company: Join OLR, an award-winning Oracle Retail Partner with a collaborative culture.
- Benefits: Enjoy private health insurance, generous vacation, hybrid working, and career growth opportunities.
- Other info: Be part of a certified Great Place to Work that values innovation and community.
- Why this job: Make a global impact in retail transformation while collaborating with international teams.
- Qualifications: 10+ years in software delivery, strong leadership, and retail industry experience required.
The predicted salary is between 54000 - 66000 £ per year.
About Us
OLR is an award-winning Oracle Retail Partner with over 20 years of experience delivering and supporting Oracle Retail solutions for international omnichannel retailers and some of the world’s most recognised brands.
OLR UK has a long-standing presence in the United Kingdom and plays a central role in OLR’s global operations.
The UK organisation serves as a key hub for leadership, strategy, and client engagement, supporting retail clients across the UK, Europe, and internationally.
Our UK office is located at Runway East, Borough High Street, offering a dynamic and collaborative workspace designed to enhance productivity and teamwork.
The London office is home to our CEO and acts as a central point of coordination for OLR’s global business.
Working in close collaboration with delivery teams across Europe, India, North America, and Latin America, the UK team supports Oracle Retail implementations, client relationships, and global transformation initiatives for leading retailers worldwide.
The Role
The Delivery Director is responsible for overseeing the successful delivery of multiple Omni software implementations across Europe.
The role combines delivery leadership, client management, people leadership, financial oversight, and business development.
The Delivery Director will work closely with clients, project teams, and OLR leadership to ensure projects are delivered successfully, on time, within budget, and to the expected quality standards.
In this role, you’ll
- Oversee the delivery of multiple Omni projects across the European region.
- Provide leadership and governance to Project Managers and delivery teams.
- Manage senior client relationships and ensure a strong overall client experience.
- Act as a senior escalation point for project risks, issues, and client concerns.
- Oversee project planning, scope, resources, timelines, budgets, forecasting, and quality.
- Provide executive-level project reporting and participate in client steering committees.
- Advise clients on implementation approach, project phasing, risks, and delivery strategy.
- Ensure effective transition from project delivery to ongoing support.
- Lead and develop the European Omni project team, including Project Managers, Technical Consultants, Business Consultants, and QA teams.
- Support account management and identify opportunities for additional services within existing clients.
- Participate in pre-sales activities, client presentations, proposals, seminars, and industry events.
- Contribute to the development and continuous improvement of OLR's delivery methods and processes.
Experience & Qualifications
- 10+ years of experience in software delivery, implementation, or professional services.
- Strong experience within the retail industry or retail technology sector.
- Experience delivering Omni solutions in complex retail environments.
- Proven experience managing multiple projects and leading project teams.
- Strong project management, governance, risk, and financial management skills.
- Experience working directly with senior client and executive stakeholders.
- Excellent communication, presentation, and relationship management skills.
- Strong leadership skills and experience managing and developing delivery teams.
- Strong commercial awareness, including project budgets, forecasting, and resource planning.
- Ability to manage multiple priorities and operate effectively at both strategic and operational levels.
Preferred Qualifications
- Experience working with large retail organisations and complex retail technology environments.
- Experience with Oracle Retail POS, Jumpmind, or Kibo is preferred
- Experience in pre-sales, account management, or business development.
- Experience developing proposals and delivery plans for large software projects.
- Strong analytical, planning, forecasting, and organisational skills.
- Experience driving process improvement across delivery teams.
- Bachelor's degree in Business, Information Technology, or a related field, or equivalent professional experience.
Why join OLR?
- Make a global impact by contributing to retail transformation projects across regions.
- Collaborate with international teams across UK, Portugal, US, Canada, Mexico, India.
- Grow your career through structured training, professional development, and career progression opportunities.
- Join a certified Great Place to Work with a culture that values collaboration, innovation, and community.
Benefits you’ll enjoy
At OLR, we believe in supporting our people both professionally and personally. Our comprehensive benefits package includes:
- Private health and life insurance
- Income protection
- Generous Vacation
- Cycle to Work scheme
- Communication allowance
- Workplace nursery scheme
- Royal London pension plan
- Enhanced maternity and paternity pay
- Own Your Laptop programme
- Hybrid working model
- Learning & development without limits
- Employee referral program
Delivery Director – Omni in London employer: OLR
At OLR, we pride ourselves on being an exceptional employer, offering a vibrant and collaborative work environment in our London office at Runway East. As a Delivery Director, you'll have the opportunity to lead transformative retail projects while benefiting from our commitment to employee growth through structured training and professional development. With a comprehensive benefits package and a culture that champions innovation and teamwork, OLR is dedicated to supporting your career and personal well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Director – Omni in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Delivery Director – Omni at OLR!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like OLR or be willing to refer you for that Delivery Director – Omni position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from OLR who’s on the lookout for their next Delivery Director – Omni star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Delivery Director – Omni role at OLR!
We think you need these skills to ace Delivery Director – Omni in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at OLR. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at OLR
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at OLR. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
