At a Glance
- Tasks: Lead global ecommerce strategy and optimise customer experience across all digital channels.
- Company: Join DFYNE, a fast-growing brand with a vibrant culture and innovative spirit.
- Benefits: Be part of a supportive work family with growth opportunities and a high-reward environment.
- Other info: Work alongside passionate individuals in a dynamic, high-performance setting.
- Why this job: Make a real impact on a brand's digital journey and drive international growth.
- Qualifications: Experience in ecommerce and a proven track record in scaling revenue.
The predicted salary is between 60000 - 80000 € per year.
Location: DFYNE HQ, 1 Forrest Gate, Uddingston, G71 5PW
Work Location: Onsite
About You:
Are you an ecommerce leader who blends commercial sharpness, brand intuition, and customer obsession? Do you think in journeys, not transactions? Are you the kind of person who can zoom out to strategy and zoom in to solve a conversion issue in the same breath? Are you energised by scale, experimentation, and building a world class digital experience? If you thrive in a fast moving, high performance environment where ownership is real, ideas are welcomed, and excellence is the baseline, then DFYNE may be the perfect place for you.
About the role - DFYNE Your Career:
The Head of Ecommerce owns DFYNE’s global digital storefront and end to end online customer experience. You will lead the strategy, performance, optimisation, and innovation of all ecommerce channels, ensuring DFYNE delivers a seamless, high converting, brand led experience across every touchpoint. This role is central to DFYNE’s next stage of growth, scaling internationally, elevating customer experience, and building a digital ecosystem that matches the ambition of the brand.
Attitude:
- Commercial curiosity
- Calm precision
- Builder mindset
- Customer first thinking
- Grounded confidence
Key Responsibilities:
- Own the global ecommerce strategy, by setting the vision, roadmap, and commercial direction for all digital channels.
- Lead the revenue performance, driving forecasting, trading, and growth across all markets.
- Optimise the end to end customer journey, ensuring a seamless, high converting, premium DFYNE experience.
- Run the conversion optimisation rate and experimentation, testing, learning and iterate to improving conversion and customer outcomes.
- Oversee digital merchandising, including product launches, navigation, collections and storytelling.
- Partner with supply chain, ensuring stock accuracy, forecasting alignment, and smooth product flows.
- Own the platform performance, sustainability, speed, integrations, and continuous improvement.
- Leverage data and insights, using analytics to inform decisions, identifying opportunities, and driving accountability.
Experience Needed:
- Experience in ecommerce within high growth direct to consumer, retail or consumer brands.
- Proven track record of scaling revenue in multimarket environments.
- Strong platform experience (Shopify Plus or equivalent).
- Global ecommerce exposure, including logistics, payments, tax, and localisation.
Skills:
- Strategic thinking
- Creative direction
- Operational excellence
- Leadership & coaching
- Stakeholder alignment
- Budget and ROI mindset
- Calm command
- Community first thinking
So, what’s in it for you?:
If you’ve made it this far down without being put off, brilliant, I’d love to hear from you. Besides a work family and a great place to work, you’ll have an opportunity to grow with the company, be a part of the journey, and have a vital input into helping continue the crazy growth we’ve already seen. You’ll be part of a high challenge, high reward culture.
What will aid a successful application with DFYNE:
- Cover letter
- Completed questionnaire
Head of Ecommerce in Glasgow employer: OLR Holdings trading as DFYNE
At DFYNE, we pride ourselves on being an exceptional employer that fosters a high-performance culture where innovation and ownership are at the forefront. Located at our vibrant HQ in Uddingston, you will be part of a dynamic team that values your ideas and encourages personal growth, all while contributing to our ambitious global ecommerce strategy. Join us to not only elevate your career but also to play a pivotal role in shaping a world-class digital experience for our customers.
Contact Detail:
OLR Holdings trading as DFYNE Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Ecommerce in Glasgow
✨Tip Number 1
Get to know DFYNE before you apply! Check out their website and social media to understand their brand vibe. This will help you tailor your approach and show them you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Head of Ecommerce role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by thinking about how you can demonstrate your commercial sharpness and customer obsession. Have examples ready that showcase your strategic thinking and operational excellence in ecommerce.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DFYNE team and ready to take their ecommerce to the next level.
We think you need these skills to ace Head of Ecommerce in Glasgow
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure it reflects your passion for ecommerce and how your experience aligns with DFYNE's vision. Keep it engaging and personal – we want to see the real you!
Showcase Your Achievements:When filling out the questionnaire, highlight specific achievements that demonstrate your ability to drive revenue and optimise customer journeys. Use numbers and examples to back up your claims – we love data-driven insights!
Tailor Your Application:Don’t just send a generic application. Tailor your responses to reflect the key responsibilities and skills mentioned in the job description. Show us how you can bring your unique flair to the Head of Ecommerce role at DFYNE.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at OLR Holdings trading as DFYNE
✨Know Your Ecommerce Stuff
Make sure you brush up on the latest trends and strategies in ecommerce. Understand the nuances of customer journeys versus mere transactions, as this role is all about creating a seamless experience. Be ready to discuss your past successes in scaling revenue and optimising customer experiences.
✨Showcase Your Strategic Thinking
Prepare to talk about how you've set visions and roadmaps in previous roles. DFYNE is looking for someone who can zoom out to see the big picture while also diving into the details. Have examples ready that demonstrate your ability to balance both strategic and operational tasks.
✨Bring Data to the Table
Since leveraging data is key for this position, be prepared to discuss how you've used analytics to inform decisions in the past. Think of specific instances where your insights led to improved conversion rates or customer outcomes, and be ready to share those stories.
✨Emphasise Your Leadership Skills
DFYNE values a calm command and community-first thinking. Be ready to discuss your leadership style and how you've coached teams to success. Highlight any experiences where you've aligned stakeholders or driven collaboration across departments to achieve common goals.
