Software Engineer - Olo Network

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.

Your new role

As a Software Engineer on the Olo Network team, you will play a key role in designing and building the user-facing products and services that connect leading restaurant brands with their customers. Your work will centre on developing robust APIs powering a new mobile application, offering an exciting blend of greenfield engineering opportunities alongside the continued evolution of an established platform. You will join a collaborative, experienced engineering team distributed across Northern Ireland and the United States, bringing your skills to a group that values craftsmanship, innovation, and meaningful impact at scale.

How you’ll make an impact

• Design and implement scalable, high-quality components and services that align with team and company goals.
• Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance.
• Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions.
• Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively, while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution.
• Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence.
• Document and share knowledge effectively to elevate the team’s technical expertise.
• Champion best practices in software development, agile methodologies, and continuous improvement.

What will set you up for success

• Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience.
• 4+ years of experience in software engineering, with excellent knowledge of C#, .NET, plus experience on the Front-End with Typescript/React.
• Experience with cloud services like AWS and familiarity of containerisation with Docker and EKS.
• Experience with Elasticsearch/OpenSearch or similar search solutions will be advantageous.
• Experience writing unit tests and testable code.
• Demonstrate strong problem-solving skills and the ability to navigate deep technical challenges.
• Exhibit excellent judgment, seeking diverse perspectives and challenging assumptions to improve outcomes.
• Deliver constructive feedback that empowers individuals and strengthens the team.
• Communicate technical concepts clearly, adapting to both technical and non-technical audiences.
• Consistently meets sprint and quarterly commitments while maintaining high standards of quality and efficiency.

About Olo

Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular.