At a Glance
- Tasks: Assist customers, maintain store appearance, and operate the register efficiently.
- Company: Join Ollie's Bargain Outlet, a fun and dynamic retail environment.
- Benefits: Enjoy flexible hours, a supportive team, and opportunities for growth.
- Why this job: Be part of a vibrant team that values customer service and community impact.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
- Other info: Part-time role with evening and weekend shifts available.
Position Overview
The Sales Associate assists customers and helps to maintain the store appearance. The Sales Associate is responsible for all aspects of customer service, merchandising, and store maintenance.
Primary Responsibilities
- Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
- Accurately and efficiently operate the register.
- Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollie’s Army and other donation programs throughout the year.
- Maintain a neat and organized front end work area.
- Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
- Communicate customer needs to Team Leaders when necessary.
- Maintain the cleanliness of the overall store.
- Complete any additional responsibilities and/or duties as assigned.
Qualifications
- Ability to work evenings, weekends, and holidays on a regular basis.
- Ability to communicate effectively.
- Ability to preserve confidentiality of information.
- Accuracy and attention to detail.
- Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
- Outstanding interpersonal and listening skills.
- Must have a positive attitude and the ability to interact well with customers and Associates.
Physical Requirements
- Ability to lift and carry up to 50 pounds.
- Ability to push and pull up to 35 pounds.
- Ability to stand for extended periods.
- Ability to bend and twist frequently.
- Ability to grip, reach, and pinch with arms and hands frequently.
- Ability to squat, kneel, balance, and climb ladders occasionally.
- Ability to see, hear, and speak regularly.
- Ability to work in a constant state of alertness and safe manner.
Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.
Retail Sales Associate employer: Ollie's Bargain Outlet, Inc.
Contact Detail:
Ollie's Bargain Outlet, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate
✨Tip Number 1
Familiarise yourself with Ollie's Bargain Outlet and their product offerings. Understanding their promotions and merchandise will help you engage customers effectively and demonstrate your enthusiasm for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer interactions confidently, showcasing your ability to communicate effectively and maintain a positive attitude.
✨Tip Number 3
Be ready to discuss your availability during the interview. Since the role requires working evenings, weekends, and holidays, showing flexibility in your schedule can make you a more attractive candidate.
✨Tip Number 4
Demonstrate your organisational skills by preparing questions about store operations and team dynamics. This shows your interest in the role and helps you understand how you can contribute to maintaining a neat and organised store environment.
We think you need these skills to ace Retail Sales Associate
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Retail Sales Associate position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous retail experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Ollie's Bargain Outlet and how your skills can contribute to their team. Keep it concise and engaging.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in a retail environment.
How to prepare for a job interview at Ollie's Bargain Outlet, Inc.
✨Know the Company
Before your interview, take some time to research Ollie's Bargain Outlet. Understand their values, mission, and the types of products they offer. This will help you answer questions more effectively and show your genuine interest in the role.
✨Demonstrate Customer Service Skills
As a Retail Sales Associate, customer service is key. Be prepared to share examples from your past experiences where you provided excellent service or resolved customer issues. Highlight your interpersonal skills and positive attitude.
✨Practice Common Interview Questions
Anticipate common interview questions such as 'How do you handle difficult customers?' or 'What would you do if you saw a colleague not following store policies?'. Practising your responses can help you feel more confident during the interview.
✨Dress Appropriately
Even though retail environments can be casual, it's important to dress smartly for your interview. Aim for a neat and professional appearance to make a good first impression on your potential employers.