At a Glance
- Tasks: Be the friendly face of our company, welcoming visitors and managing reception duties.
- Company: Join Olleco, a leader in recycling and renewable energy, making a real difference.
- Benefits: Enjoy £13.22 per hour, pension, medical cash plan, life assurance, and 22 days holiday.
- Other info: Flexible part-time hours with opportunities for career growth in a supportive team.
- Why this job: Make an impact in climate change while gaining valuable experience in a dynamic environment.
- Qualifications: Previous reception experience and strong communication skills are essential.
The predicted salary is between 13.22 - 13.22 £ per hour.
We are recruiting for a Receptionist to join us on a part time basis, working 16 hours weekly; Monday & Tuesday 8.00 am to 4.30 pm. Olleco operates in the recycling and renewable energy sector, meaning the successful candidate will become part of a company making a difference in the fight to impact climate change.
As Receptionist you are responsible for ensuring employees and visitors have a fantastic customer experience. You will be responsible for the performance and administration of the reception area and performing a variety of administrative tasks. You will be part of our team working closely with all employees and visitors at the company’s Liverpool site.
A little bit about the role:
- Performance of reception and switchboard duties; greet and welcome visitors on arrival ensuring that they sign in, obtain their visitor badge and are either met by the appropriate person or directed appropriately.
- Managing the meeting room diary and associated arrangements; ensuring meeting rooms are well presented and that equipment is maintained.
- Ensuring site welfare and shared facilities are well maintained.
- Support employees with travel and accommodation booking.
- Performance of assigned health and safety activities; weekly fire alarm test, perform weekly checks of defibrillator and first aid kits and maintain stocks of PPE.
- Performance of administrative tasks across all Departments; purchase order raising etc.
What we are looking for:
- Previous experience in a Reception role
- Polished communication skills – Fluent in understanding, speaking and writing English
- Working knowledge of Microsoft Office Software
- Ability to work in a busy office environment
With over 1,000 colleagues in multiple sites nationwide Olleco offers stability and opportunity for developing your future career. Within a diverse and inclusive environment, you will have the chance to contribute to our H&S culture and help us maintain our reputation for operational excellence.
Receptionist (Part -time) in Liverpool employer: Olleco
Olleco is an exceptional employer located in Liverpool, offering a part-time Receptionist role that not only provides competitive pay but also a comprehensive benefits package including pension, medical cash plan, and enhanced maternity/paternity pay. With a strong commitment to sustainability in the recycling and renewable energy sector, employees are empowered to make a meaningful impact on climate change while enjoying a supportive and inclusive work culture that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Part -time) in Liverpool
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Olleco and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Olleco and let us see your personality shine through!
We think you need these skills to ace Receptionist (Part -time) in Liverpool
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Olleco.
Get Familiar with Our Brand:Before applying, take some time to learn about Olleco and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Olleco
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Olleco.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Olleco will surely appreciate.
