Customer Service Advisor - Total Resource Management

Customer Service Advisor - Total Resource Management

Full-Time 25000 - 32000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and manage customer queries effectively.
  • Company: Join Olleco, a leader in Total Resource Management with a focus on sustainability.
  • Benefits: Enjoy competitive salary, pension, medical cash plan, and increasing holiday leave.
  • Other info: Be part of a team that values your contribution and growth.
  • Why this job: Make a positive environmental impact while building strong customer relationships.
  • Qualifications: Minimum 2 years in customer service and excellent communication skills.

The predicted salary is between 25000 - 32000 € per year.

Olleco is hiring a Customer Service Advisor for their Total Resource Management division. This role involves delivering exceptional customer service and building strong relationships while managing customer queries.

We are looking for someone with a minimum of 2 years of experience in a customer service environment and strong communication skills. As part of our team, you'll contribute to making a positive environmental impact.

You'll enjoy competitive salary and benefits, including pension, medical cash plan, and holiday leave that rises with service.

Customer Service Advisor - Total Resource Management employer: Olleco

Olleco is an excellent employer that prioritises both employee well-being and environmental sustainability. With a strong focus on professional development, our Customer Service Advisors benefit from competitive salaries, comprehensive benefits including a pension and medical cash plan, and a supportive work culture that encourages growth and collaboration. Join us in making a positive impact while enjoying a rewarding career in a dynamic and environmentally conscious setting.

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Contact Detail:

Olleco Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service Advisor - Total Resource Management

Tip Number 1

Network like a pro! Reach out to your connections in the customer service field and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings at Olleco or similar companies.

Tip Number 2

Prepare for those interviews! Research Olleco's values and their Total Resource Management division. Be ready to discuss how your experience aligns with their mission of making a positive environmental impact.

Tip Number 3

Show off your communication skills! During interviews, practice active listening and articulate your thoughts clearly. Remember, they want someone who can build strong relationships with customers.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us at StudySmarter.

We think you need these skills to ace Customer Service Advisor - Total Resource Management

Customer Service
Communication Skills
Relationship Building
Query Management
Problem-Solving Skills
Experience in Customer Service Environment
Attention to Detail

Some tips for your application 🫡

Show Off Your Experience:Make sure to highlight your 2+ years in customer service. We want to see how you've handled queries and built relationships in the past, so don’t hold back on those examples!

Communicate Clearly:Strong communication skills are key for this role. Use clear and concise language in your application, and make sure to proofread for any typos or errors. We love a polished application!

Connect with Our Mission:Olleco is all about making a positive environmental impact. Share why this matters to you and how you can contribute to our goals. We’re looking for passion as much as experience!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Let’s get started!

How to prepare for a job interview at Olleco

Know the Company Inside Out

Before your interview, take some time to research Olleco and their Total Resource Management division. Understand their mission, values, and how they contribute to environmental sustainability. This knowledge will not only impress your interviewers but also help you align your answers with their goals.

Showcase Your Customer Service Skills

Since this role requires a minimum of 2 years in customer service, prepare specific examples from your past experiences that highlight your communication skills and ability to manage queries effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your problem-solving abilities.

Prepare Questions to Ask

Interviews are a two-way street, so think of insightful questions to ask your interviewers about the team dynamics, company culture, and how success is measured in the Customer Service Advisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Practice Active Listening

During the interview, make sure to listen carefully to the questions being asked. This not only helps you provide relevant answers but also demonstrates your strong communication skills. Nodding and summarising what the interviewer has said can also show that you’re engaged and interested in the conversation.