At a Glance
- Tasks: Assist guests with bookings through platforms like Airbnb and Booking.com, delivering top-notch customer service.
- Company: Join Oliver's Travels, a vibrant company passionate about travel and customer satisfaction.
- Benefits: Earn £27,000 pro rata, enjoy 25 days' leave, free snacks, and a dog-friendly office.
- Other info: Flexible working pattern with a supportive team and fun monthly socials.
- Why this job: Kickstart your career in travel with potential for permanent growth and exciting challenges.
- Qualifications: A positive attitude, great communication skills, and a love for helping others are key.
The predicted salary is between 27000 - 27000 £ per year.
- Initial 3-Month Fixed Term Contract (with potential to become permanent)
- £27,000 pro rata + monthly incentive
Looking to get your foot in the travel industry? Whether you're a recent graduate, between roles or simply looking for your next opportunity, this could be the perfect role.
We're looking for a
Distribution Executive to join Oliver's Travels for an initial three-month fixed term contract .
You'll help guests booking through channels like Airbnb, Booking. com and Vrbo, delivering outstanding customer service and helping convert enquiries into bookings.
For the right person, there's a genuine opportunity for the role to become permanent, with your focus evolving from sales into helping grow and optimise our third-party distribution channels.
Please note
- During the initial contract, you'll work
- Thursday-Monday
(Thursday, Friday and Monday in our Oval office, Saturday and Sunday remotely). If the role becomes permanent, it will move to a standard Monday-Friday working pattern.
- What you'll be doing
- During your first three months
You'll be responsible for helping guests booking through our third-party partners, including Airbnb, Booking. com and Vrbo. You'll:
- Respond to guest enquiries via partner platforms and email.
- Turn enquiries into bookings by providing exceptional customer service.
- Manage bookings from enquiry through to confirmation.
- Complete post-booking administration, ensuring every booking runs smoothly.
- Liaise with homeowners to confirm availability, pricing and special requests.
- Work towards monthly sales targets and help maximise bookings.
- If the role becomes permanent
You'll help us grow our distribution business by
- Optimising our portfolio across third-party channels.
- Improving processes and automation.
- Supporting new distribution partnerships.
- Investigating and resolving channel integration issues.
- Identifying opportunities to increase bookings and improve performance.
What we're looking for
- We're much more interested in attitude than experience. You'll be someone who:
- Loves helping people and delivering exceptional customer service.
- Is a confident and friendly communicator.
- Has excellent attention to detail.
- Learns new systems and technology quickly.
- Enjoys solving problems and finding better ways of doing things.
- Thrives in a fast-paced environment.
- Is motivated by targets and takes pride in delivering results.
- Works well as part of a collaborative team.
Recent graduates and those looking to start a career in travel are encouraged to apply.
- Working Pattern (Please Read)
- This role follows a
Thursday-Monday working pattern during the initial fixed-term contract.
Thursday, Friday and Monday from our Oval office.
Saturday and Sunday remotely from home.
Tuesday and Wednesday off.
Should the role become permanent following the initial contract, we'd expect it to move to a more typical Monday-Friday working pattern as the focus shifts towards distribution optimisation and channel management.
- Salary & Benefits
- £27,000 per annum (equivalent to
£6,750 gross for the initial 3-month fixed-term contract), plus monthly performance bonus.
- 25 days' annual leave plus bank holidays (pro rata).
- Birthday off.
- Free breakfast, snacks and drinks every day.
- Hybrid working.
- Dog-friendly office.
- Monthly team socials.
- A friendly, supportive team of around 100 people who genuinely love travel.
- Recruitment Process
- Apply with your CV (a cover letter is optional, but we'd love to hear why you're interested).
- First interview via Microsoft Teams.
- Final interview at our Oval office.
We welcome applications from everyone, even if you don't meet every requirement. If you're excited by the role and think you'd be a great fit, we'd love to hear from you.
Oliver's Travels is proud to be an equal opportunities employer and is committed to creating an inclusive workplace.
If you require any adjustments during the recruitment process, please let us know by emailing .
Distribution Executive in London employer: Oliver's Travels
At Oliver's Travels, we pride ourselves on being an excellent employer by fostering a dynamic work culture that encourages innovation and collaboration. Located in the vibrant city of London, we offer flexible working options and a competitive benefits package, ensuring our employees can thrive both personally and professionally. With ample opportunities for growth and development, joining our team means becoming part of a forward-thinking company dedicated to redefining the travel experience.
StudySmarter Expert Advice🤫
We think this is how you could land Distribution Executive in London
✨Get Involved in Local Travel Events
Dive into local travel fairs and tourism expos happening in your area. These events are a fantastic way to meet industry professionals, learn about seasonal hiring, and even snag temporary roles on the spot. Don't forget to bring those business cards!
✨Join Travel and Tourism Groups
Connect with travel and tourism communities on platforms like Facebook or Meetup. These groups often share job opportunities and insider tips on temp roles. Plus, engaging with like-minded people can lead to recommendations directly at companies like Oliver's Travels.
✨Showcase Your Travel Experience
Create a highlight reel of your travel experiences on a personal blog or social media. Show off your passion for the industry and your knowledge about popular destinations. A strong online presence can get you noticed by temp employers looking for enthusiastic candidates!
✨Apply Through Our Website
We urge you to check out our website for temp roles at great companies like Oliver's Travels. It's where you can find the most up-to-date listings, and applying directly through us often gets your application in front of the right people!
We think you need these skills to ace Distribution Executive in London
Some tips for your application 🫡
Show Off Your Travel Savvy:In the travel and tourism industry, it's important to highlight any personal travel experiences or knowledge of different destinations. We want to see how your adventures have shaped your understanding of the industry, so weave those stories into your CV and cover letter!
Highlight Relevant Certifications:If you’ve got any travel-related qualifications, like a Certificate in Travel and Tourism or First Aid training, make sure to include them. These show that you’re not just passionate, but also equipped with the know-how to handle various situations in a temporary role at Oliver's Travels.
Flexibility is Key:Since this is a temporary position, it's a good idea to emphasise your availability and flexibility in your application. Make it clear that you're ready to jump in and take on different tasks, whether it's helping with bookings or providing excellent customer service.
Tailor Your Experience to the Role:Connect your skills and any previous roles to what Oliver's Travels is looking for. Use the language from the job description to mirror their needs in your application. This helps you stand out as a candidate who’s not just interested but is also the perfect fit for this temporary gig!
How to prepare for a job interview at Oliver's Travels
✨Showcase Your Customer Service Skills
In the travel and tourism industry, your ability to connect with customers is key. Think of specific examples or experiences where you went above and beyond for a customer. This not only shows your skills but also reflects your genuine passion for helping others enjoy their travels.
✨Knowledge of Travel Trends and Destinations
Get clued up on popular destinations, emerging trends like eco-tourism, or travel technology that's making waves. Being able to discuss these topics during your interview with Oliver's Travels will not only impress them but will demonstrate that you're proactive and engaged with the industry.
✨Emphasise Your Adaptability
Since this is a temporary role, flexibility and adaptability are crucial. Be ready to share examples of times you've quickly adapted to changing situations or customer needs. This will show that you can handle the dynamic nature of the tourism sector.
✨Prepare for Scenario-Based Questions
Expect interviewers to throw some real-world scenarios your way, especially in customer service settings. Practise answering how you would handle an upset customer or plan an itinerary on short notice. This shows your thought process and problem-solving ability right on the spot!
