Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we’re at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Home Team Assistant
Location: London, United Kingdom
About the role:
Reporting to the Office Services Manager, you'll keep front-of-house running smoothly while supporting a broad range of operational and facilities functions. At this level, the focus is on reliable delivery, clear communication, and a proactive attitude — noticing what needs doing and acting on it. You'll develop hands-on experience across workplace operations, supplier coordination, and office administration, with full training provided across all systems and tools.
What you will be doing:
- Welcome clients, visitors, and employees, ensuring every interaction is warm, professional, and efficient
- Manage office access across multiple locations — including issuing and removing access passes
- Coordinate meeting room bookings and visitor arrangements
- Set up and reset meeting rooms for client meetings, workshops, and internal sessions
- Coordinate catering orders and provide hospitality support for client and team events
- Support the planning and logistics of office events, pitches, and socials
- Answer and direct incoming calls and respond to email requests in a timely manner
- Provide diary management and scheduling support as needed
- Maintain accurate records and documentation
- Raise purchase orders and support day-to-day financial administration
- Process deliveries, mail, and courier services
- Keep multiple offices stocked with groceries, stationery, and supplies
- Coordinate maintenance callouts and liaise with facilities providers as required
- Support health and safety procedures and workplace compliance requirements
- Support the Office Services Manager with operational tasks, projects, and administrative activities
What you need to be great in this role:
- Experience in a front-of-house, reception, or customer-facing role — this can include retail, hospitality, events, or office environments
- Strong organisational skills with the ability to manage multiple tasks and prioritise effectively
- Clear, confident communication — written and verbal
- A proactive approach: you notice what needs doing and act without being asked
- Attention to detail, particularly when maintaining records and trackers
- You stay focused and solutions-oriented when things get busy
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Home Team Assistant employer: oliver
At OLIVER, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration. Our London-based team enjoys a hybrid working model, allowing for flexibility while benefiting from in-person interactions at our Canary Wharf office. With a strong commitment to employee growth, inclusivity, and sustainability, we empower our Campaign Marketing Managers to thrive in their roles and make a meaningful impact within the marketing landscape.
