Tech Services –Associate & Engagement Manager – London

Oliver Wyman is a global management consulting firm. We work with clients through their most defining moments, combining deep industry knowledge, specialized expertise, and the power of perspective to help them adapt, grow, and thrive. We believe diverse perspectives make the work stronger. Our consultants bring different backgrounds, experiences, and ways of thinking to help solve complex problems and create lasting impact for clients, colleagues, and communities. At Oliver Wyman, we are proud of the values that we aspire to live by. We are committed to creating an inclusive environment where everyone can thrive and reach their full potential.

The Tech Services team within the (Consumer, Telco & Technology) practice helps industry leaders in the technology/software and private equity industries develop value growth strategies, improve operations, and maximize organizational effectiveness. Our Tech Services clients are some of the world's most successful companies: wireless and wireline equipment and communications service providers; enterprise IT, consumer electronics, and semiconductor companies; and broadcasters, publishers, platform operators, online and entertainment companies; high tech; and software companies. We work collaboratively with our clients’ leaders, employees, stakeholders, and customers to jointly define, design, and achieve lasting results.

We are now looking for outstanding professionals with expertise in the Tech Services sector to join our dynamic and vibrant team in this space. This is your opportunity for a rewarding, long-term career within a dynamic, entrepreneurial environment - where your impact will be valued and your professional growth actively supported.

The Role And Responsibilities

Experienced professionals bring us the know-how to make lasting change for our clients and our company. We are not typical ‘management’ consultants. We provide industry- and discipline-specific knowledge and expertise, which amplifies our impact and helps us shape the future for our clients. Oliver Wyman is a diverse and entrepreneurial partnership of individuals who like to pursue new opportunities or build a unique franchise doing what they do best in a collegial, fun environment.

• Associates: will effectively break down complex problems into discrete tasks, identifying the key aspects of a problem and directing the focus of junior consultants to those elements project managing with the support of a senior team. You will plan and execute analysis as well as identify the core issues in complex analyses in order to be able to craft suitable recommendations, and work side by side with clients and your project team members to move projects forward and manage small teams to get the work done. Clients and colleagues will look to you for unique insight into the subject area which they have chosen.
• Engagement Managers: are the on-scene leaders who run our projects day to day. You will lead the team through an efficient and effective problem-solving process from initial hypothesis based on deep industry and function know-how through convergence on a solution. You will ensure that recommendations are bold, practical, relevant and cohesive. It’s a role that demands thought leadership at the strategic level – and command of project leadership and stakeholder management capabilities. You will need great communication skills and the ability to forge strong relationships.

Your Attributes And Experience

• At least 6 years of relevant experience, ideally with a top-tier strategy consulting firm (or similar organization) or with industry experience from a strategy department or in-house consulting.
• A strong background in strategic problem solving.
• Strong analytical and synthesis skills and ability to conduct and leverage sophisticated analyses to identify trends, draw conclusions and present recommendations.
• Outstanding written and verbal communication skills in both formal and informal settings.
• Willingness to travel part of the working week.
• Know-how to take the initiative, seek out opportunities to learn new skills and put the ones you’ve already got to great use.
• Not just intelligence, but creativity too: you’ll be ready to come up with novel ideas to solve our clients’ biggest problems.
• An undergraduate or advanced degree from a top academic program.
• Fluent in English.
• A willingness to work fluidly and respectfully with our incredibly talented team.

Why join us?

• You can be your best here. At Oliver Wyman, you will find meaningful work, talented people, and a culture built on trust, support, and growth.
• Create solutions that have impact. Help clients solve their most defining organisational and transformation challenges.
• Work on projects spanning operating model design, organisation effectiveness, workforce transformation, culture and behavioural change, and transformation success that create lasting value for clients, industries and society.
• Be part of teams that measure success not just by deliverables, but by the difference created together.
• Develop as a leader. Lead workstreams and develop expertise that colleagues and clients seek out. Mentor junior consultants while continuing to strengthen your own leadership capabilities.
• Learn without limits. Continue developing specialist expertise through challenging projects, formal learning and collaboration with global Organisational Performance experts.
• Thrive in a vibrant and inclusive culture. Work with genuine colleagues who stand by their beliefs, collaborate across differences, and support one another.

Oliver Wyman is an equal opportunity employer. Our commitment to diversity is genuine, deep and growing. We’re not perfect yet, but we’re working hard right now to make our teams balanced, representative and diverse. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.