At a Glance
- Tasks: Support top executives with scheduling, travel coordination, and client relationship management.
- Company: Join Oliver Wyman, a leading global consulting firm with a collaborative culture.
- Benefits: Enjoy competitive pay, comprehensive benefits, and a flexible work-life balance.
- Other info: Embrace continuous learning and growth opportunities in a diverse and inclusive workplace.
- Why this job: Make a real impact while advancing your career in a dynamic and supportive environment.
- Qualifications: 3+ years in admin or customer service; strong service focus and tech skills required.
The predicted salary is between 28800 - 43200 £ per year.
At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. Reporting to the London EA Manager, the Executive Assistant will provide executive level administrative support to up to 3 Partners. The position is a hybrid role with a minimum of 60% based in our Newcastle office with the other 40% working from home.
Daily administration (60%)
- Maintain diaries for Partners, scheduling internal and external meetings, conference calls, video conferences, communicating with clients and infrastructure staff as appropriate.
- Coordinate travel and accommodation, book cars, rail tickets, etc.
- Understand Partner’s key client and sales goals and support them by maintaining a list of contacts and business activities in address book and CRM database.
- Track and maintain sales activity/pipeline (e.g. who we have called upon, how far the discussions have progressed, what we have promised by when, and follow-up with Partners as necessary).
- Coordinate travel efficiently by grouping client meetings where possible.
- Develop excellent rapport with client assistants to further develop the client relationship.
Team Support (10%)
- Provide coverage for EAs when out of the office to ensure seamless support to Partners.
- Provide short-term coverage for Partners who may be in the midst of an EA assignment transition or who are new to the Firm.
- Provide training and support to new EAs.
- Provide occasional Office Services (OS) support as needed to ensure seamless day-to-day operations.
- Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team.
Qualifications:
- Minimum of three years’ experience working in an administrative or customer service position.
- Experience in management consultancy, financial services, and/or a similar professional services industry a plus.
- Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards.
- Flexible attitude, hard-working and results driven.
- Good Word, PowerPoint and Excel skills.
- Knowledge of CRM systems, a plus.
Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Assistant / Executive Assistant to CEO in Newcastle upon Tyne employer: Oliver Wyman
At Oliver Wyman, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Newcastle office provides a flexible hybrid working environment, competitive compensation, and comprehensive benefits, all while promoting continuous learning and career advancement. Join us to make a meaningful impact alongside a diverse team dedicated to excellence in the consulting industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant / Executive Assistant to CEO in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Oliver Wyman on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us that you understand their mission and how you can contribute to their goals. Tailor your answers to reflect their collaborative approach!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your experience in administrative roles and how it aligns with the responsibilities of an Executive Assistant at Oliver Wyman.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows us that you’re proactive and genuinely interested.
We think you need these skills to ace Assistant / Executive Assistant to CEO in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Executive Assistant. Highlight your experience in administration and customer service, especially if you've worked in management consultancy or financial services. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting our Partners and how you can contribute to their success. Keep it concise but impactful – we love a good story!
Showcase Your Skills:Don’t forget to mention your proficiency in Word, PowerPoint, and Excel, as well as any experience with CRM systems. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Oliver Wyman
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Executive Assistant at Oliver Wyman. Familiarise yourself with their key clients and sales goals, as well as the tools they use, like CRM systems. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As an Executive Assistant, you'll need to juggle multiple tasks efficiently. Prepare examples from your past experience where you've successfully managed diaries, coordinated travel, or maintained client relationships. Be ready to discuss how you prioritise tasks and ensure seamless support for executives.
✨Demonstrate a Service-Focused Attitude
Oliver Wyman values a strong service focus, so be prepared to talk about how you've met or exceeded expectations in previous roles. Share specific instances where you've built effective relationships with clients or colleagues, and how this has positively impacted your work environment.
✨Embrace Flexibility and Adaptability
In a hybrid role, being flexible is key. Highlight your ability to adapt to changing circumstances, whether it's working from home or covering for colleagues. Discuss how you've handled unexpected challenges in the past and how you maintain productivity in different work settings.
