Business Impact Manager (Practice Manager), 6 month FTC- London

About the Role

Oliver Wyman is seeking an experienced Practice Manager (Business Impact Manager) for our Consumer, Technology and Telecoms (CTT) practice to join the European Business Impact Team on a 6‑month fixed‑term contract. The Business Impact Manager supports the growth of Oliver Wyman Europe by enabling regional business development and management activities. The role collaborates with a Senior Business Impact Manager and orchestrates practice staff and infrastructure support.

Key Responsibilities

• Develop and leverage trusted relationships with practice leadership, teams, and relevant infrastructure functions.
• Manage or support recurring activities critical to the long‑term success and smooth day‑to‑day running of the practice.
• Strategic topics
• Develop and implement strategies for commercial, corporate, or people development.
• Support periodic planning activities.
• Deliver strategic decision‑support analyses.
• Commercial activities
• Key account planning.
• High‑impact opportunity management.
• Pipeline management.
• Business operations
• Prepare and facilitate internal meetings.
• Track and follow up on action items.
• Manage the business to‑do list, prioritise tasks and initiatives.
• Execute people‑management processes such as objective‑setting cycles.
• Execute compliance processes.
• Engage and communicate with stakeholders.
• Manage or support ad‑hoc initiatives according to the needs of the practice.
• Identify and implement improvements in strategic, commercial or operational processes to enhance efficiency and effectiveness.
• Show leadership within the Business Impact Team, leading key internal projects or initiatives and enabling the success of fellow members.
• Provide coverage where needed.

Qualifications

• 5+ years of experience in professional services; experience at a leading management consulting firm highly desirable.
• Experience dealing with confidential and business‑critical issues.
• Quantitative skills; proficiency in Microsoft Office, especially Excel and PowerPoint.
• Proficient user of generative AI tools in a business context.
• Fluency in English; additional languages, particularly French, are a plus.

Skills and Attributes

• Curiosity and market understanding – strong desire to understand Oliver Wyman’s business dynamics and the broader market context.
• Project management and solution development – independently manage and prioritise multiple projects, delivering creative solutions under tight deadlines.
• Insightful advising – provide high‑quality insights and act as a trusted advisor to leadership.
• Effective communication – communicate with confidence and clarity across diverse audiences.
• Culture of improvement – identify and share best practices, fostering continuous improvement and innovation.
• Relationship building and collaboration – build and maintain trusted relationships with stakeholders and collaborate across teams.
• Bonus: understanding of the Consumer, Technology & Telecommunications sectors.

Benefits

• Competitive compensation, comprehensive benefits, and a flexible work environment that supports work‑life balance.
• The position offers opportunities for growth and advancement within the firm.

EEO Statement

Oliver Wyman is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. We are committed to providing reasonable adjustments for candidates with disabilities.