b Overview /b p In this role, you will lead the Europe Project Setup team and drive the end-to-end project lifecycle, from setup to invoicing and cash collection, with strong governance and commercial accuracy. You’ll partner with Partners and cross-functional teams to simplify processes, enhance revenue operations, and advance AI, automation, and ERP capabilities. You’ll act as the senior escalation point for complex lifecycle matters and shape a scalable operating model across Europe. This is a hands-on leadership role at the heart of Oliver Wyman’s European delivery engine. /p b Pay / Benefits /b ul li Competitive pension /li li Comprehensive private medical cover /li li Life assurance /li li Vibrant culture with social events /li li Opportunities to connect with colleagues /li /ul b Responsibilities /b ul li Lead the Europe Project Setup team to deliver high-quality project setup activities across the region /li li Provide hands-on support for complex commercial arrangements and peak demand periods, serving as senior escalation for lifecycle issues and partner queries /li li Maintain governance and provide reporting, insights, and actionable recommendations to strengthen governance and service quality /li li Own the regional Revenue Operations control framework: accurate setup, backlog management, forecasting, invoicing, and cash collection /li li Coordinate with FP A, Controllership, Talent Management and Technology to determine operational treatment of revenue and enable sophisticated commercial models /li li Redesign and simplify the project lifecycle operating model; drive automation, AI adoption, and ERP enhancements /li li Own the roadmap for project lifecycle systems in the region and prioritize continuous improvements /li li Monitor KPIs, identify improvement opportunities, and ensure resilient service levels across markets /li /ul b Key requirements /b ul li Experience in senior project lifecycle management, revenue control, or finance operations leadership within a professional services environment /li li Deep understanding of work in progress, billing, and revenue recognition practices /li li Commercial judgement and ability to interpret complex contracts and influence senior stakeholders /li li Experience leading operational improvement or transformation initiatives that enhance efficiency, governance or commercial outcomes /li li Experience analysing complex operational or financial information and communicating recommendations to international stakeholders /li /ul ul li Cross-functional collaboration /li li Stakeholder management and influencing Partners /li li Leadership and people development /li li ERP and CRM platforms; Salesforce experience advantageous /li li AI and workflow automation within finance or operations /li li Tableau or Power BI for reporting/visualisation /li /ul
Regional Lead – Revenue Operations & Project Lifecycle employer: Oliver Wyman Group
Oliver Wyman is an exceptional employer, offering a dynamic and inclusive work culture that prioritises collaboration and continuous learning. As a Learning Product Manager based in London, you will have the opportunity to shape high-impact learning experiences for senior consulting talent while enjoying competitive compensation, comprehensive benefits, and a flexible hybrid working policy that supports work-life balance. With a strong commitment to employee growth and development, Oliver Wyman empowers its team members to thrive and make a meaningful impact in their careers.
