Social Media Manager New Kingston, England, United Kingdom

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in‑house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As part of The Brandtech Group, we’re at the forefront of leveraging cutting‑edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision‑making, empowering our teams to produce innovative and impactful results.

Role: Social Media Manager

Location: Kingston, England, United Kingdom (Minimum of 2 days in the office per week)

About the role

Working in partnership with the Foods Content, Media and Commerce (C MC) team, the Social Media Manager (midweight level) will take ownership and be the driving force behind and with a focus on Pot Noodle across TikTok, Instagram, Facebook and X, alongside supporting paid execution across an exciting new brand launching into the UK.

You’ll play a key role in supporting new product launches and developing and growing the communities of our brands through impactful \”social first\” content and community management to meet key brand objectives. You’ll fully own relationships with the brand manager and stakeholders as the day‑to‑day touchpoint, responsible for interrogating and positively challenging asks to come up with the best social‑platform solutions. You’ll also be the expert they turn to for advice on social ideas and influencer briefs – there’s a lot of opportunity to feed into wider marketing activities and establish yourself as a trusted voice for the brands.

What you will be doing

• Execute the UK social media strategy for Instagram, X, Facebook, TikTok, and emerging platforms as required for Pot Noodle.
• Own the development of the day‑to‑day content calendar with an emphasis on strategic forward planning to ensure content is prepped and scheduled quarterly.
• Run weekly connects with brand managers to keep up to date with upcoming marketing activities and campaigns, ensuring the content calendar reflects the latest developments.
• Brief internal content creators, designers, external agencies, and influencers to create channel content; roll up sleeves to edit footage into engaging Reels when needed.
• Manage daily community engagement, responding to comments, DMs and tagged content while scouting UGC, gifting opportunities, and content inspiration.
• Seek out and champion social partnerships and giveaways with like‑minded brands, flagging opportunities to brand managers and managing partner relationships.
• Contribute to influencer plans and opportunities from the influencer agency of choice, offering suggestions based on social expertise and community insights.
• Maintain reporting dashboards for brands each month, delivering ad‑hoc snapshot reports highlighting key performance metrics, rich insights, and actionable recommendations.
• Work with the Customer Care team and Corporate Comms to identify the type and magnitude of social crises and highlight considerations for strategic responses.
• Provide brand managers with up‑to‑date social‑listening data from native in‑app scrolling and trend dashboards, and collaborate with a data analyst to execute data‑driven ideas.
• Access OLIVER’s wider social team knowledge sharing and advice, and connect with global social counterparts monthly.

What you need to be great in this role

• 3‑4 years of experience directly managing social media channels.
• A passion for memes, food, and all things social media.
• Expertise in managing multiple stakeholders and prioritising tasks with strong time‑management skills.
• Highly organised, ambitious, and detail‑focused.
• Proactive, autonomous, and adept at managing approvals.
• Native video‑editing skills for Instagram Reels, TikTok or tools like CapCut, InShot, etc.
• Experience with social media publishing and analytics through native platforms.

Our values shape everything we do:

Be Imaginative to push the boundaries of what’s possible.

Be always learning and listening to understand.

Be actively pro‑inclusive and anti‑racist across our community, clients and creations.

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science‑based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.