Programme Manager London, England, United Kingdom

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in‑house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we’re at the forefront of leveraging cutting‑edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision‑making, empowering our teams to produce innovative and impactful results.

About the role: Combining business vision and first‑class planning to successfully translate the strategic vision into reality. Leading & inspiring project managers to ensure delivery to a high standard and to agreed scope, budget and timeframe, meeting (or exceeding) customer expectations. As Programme Director, you will be responsible for ensuring the Ford programme runs smoothly and be the primary escalation point for project managers and client services. You will have line‑management responsibility in which you will help to mentor and nurture individuals so they are able to learn and flourish as individuals. You will work closely with the Operations Director to ensure that we continue to focus on improvements and implement suitable guidelines, as well as ensuring documentation remains relevant.

What you will be doing:

• Be critical to building the team over the coming year by being a leading example across the business
• Work with project managers to ensure allocation of resource to successfully deliver projects
• Potentially take a lead on any major projects, liaising with the Operations Director, Senior Account Director and client to ensure a smooth flow of information and project success
• Supervising project managers, setting standards, conducting reviews and transferring knowledge
• Produce regular reports covering but not limited to project status, significant risks and issues, measured KPIs
• Oversight of resource scheduling and utilisation ensuring efficiencies by a streamlined approach
• Work with Client Services and Operations Director to ensure we’re able to accurately forecast pipeline planning of resources across the account
• Be an escalation point for project managers, working with them to resolve issues when possible
• Ensuring all critical risks are tracked and monitored on a regular basis
• Offer frequent feedback to SMT on overall team status and performance
• Support in any recruitment needed to grow the team
• Working within a growing team over 2022 so ensuring new recruits are onboarded and managed into the business efficiently and effectively

What you need to be great in this role:

• A desire to define new ways of working, streamline processes, focus on optimisation and technologies to deliver efficiencies
• Projects are delivered to schedule, risks and issues managed effectively to minimise any impact
• A strong communicator both within internal teams and the client
• Results driven and oriented
• An analytical approach, with a thirst for transformation and not just replication
• Excellent project management and planning skillsets
• Proficient in Microsoft Office suite of tools
• 5+ years of a senior project management role or above

Our values shape everything we do: Be Imaginative to push the boundaries of what’s possible, Be always learning and listening to understand, Be actively pro‑inclusive and anti‑racist across our community, clients and creations.

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science‑based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.