At a Glance
- Tasks: Be the friendly face of our events and keep everything running smoothly.
- Company: Join OLIVER, a vibrant part of the Brandtech Group in London.
- Benefits: Gain valuable experience in hospitality with a supportive team environment.
- Other info: Embrace a culture of inclusivity and continuous learning.
- Why this job: Make guests feel welcome while developing your organisational skills.
- Qualifications: Experience in hospitality or customer service is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Role: Front Of House and Event Assistant
Location: London
About the Role
You’ll be the go-to person for hospitality, event support and day‑to‑day workspace upkeep. Working across front of house, meeting rooms, kitchens and communal spaces, you’ll coordinate everything from client‑facing event catering to stock management and general housekeeping. Success means the office feels looked after, guests feel valued and operations run smoothly.
What you’ll be doing
- Event Catering and Support
- Act as the point of contact for meeting hosts, ensuring they have everything they need
- Prepare and reset meeting rooms between sessions, including furniture and stationery
- Serve meeting catering including hot drinks, snacks, breakfast and lunch (food provided by external caterers; no food preparation required)
- Provide basic IT support for meeting room technology (full training provided)
- Kitchen and Communal Areas
- Set up the main kitchen each morning for company breakfast, laying out cereals, bread, spreads and fruit
- Restock four satellite kitchens throughout the day with coffee, milk, sugar and hand towels
- Track stock levels for essentials and place weekly orders
- Keep crockery and cutlery organised: collect, run the dishwasher and return items to storage
- Look after furniture and plants across communal spaces, flagging any damage for repair
- Restock toilets and showers on each floor with sanitary and hygiene products
- Maintain an accurate inventory of housekeeping supplies
- Change bins as needed and dispose of rubbish
- Report breakages, damage and safety issues promptly
- Handle minor cleaning duties such as wiping down tables between events and dealing with spillages
- Front of House
- Welcome clients, visitors and guests with professionalism and warmth
- Cover reception when colleagues are unavailable
- Support other ad‑hoc duties as they arise
What you need to be great in this role
- Experience in a hospitality, front‑of‑house or customer‑facing role
- A natural ability to make people feel welcome, including confidence interacting with senior stakeholders and high‑profile visitors
- Strong organisational skills with the ability to prioritise tasks independently across a busy working day
- A proactive, solutions‑oriented approach: you spot what needs doing and get on with it
- Clear, professional communication skills
- Reliability and punctuality, with a genuine pride in maintaining high standards
- Comfort using basic workplace technology (e.g. email, ordering systems, AV equipment); training will be provided where needed
Our values
- Be imaginative to push the boundaries of what’s possible
- Be always learning and listening to understand
- Be actively pro‑inclusive and anti‑racist across our community, clients and creations
Equal Opportunity Employer
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other characteristic protected by local laws.
Front of House and Event Assistant London, England, United Kingdom employer: Oliver UK Group
At OLIVER, located in the vibrant heart of London, we pride ourselves on fostering a dynamic and inclusive work culture that values creativity and collaboration. As a Front of House and Event Assistant, you'll enjoy a supportive environment with opportunities for personal growth, while ensuring our guests feel welcomed and valued. With a commitment to employee development and a focus on maintaining high standards, OLIVER is an excellent employer for those seeking meaningful and rewarding employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House and Event Assistant London, England, United Kingdom
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Oliver UK Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Oliver UK Group
Don't be shy about reaching out to Oliver UK Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House and Event Assistant London, England, United Kingdom
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Oliver UK Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Oliver UK Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
