At a Glance
- Tasks: Assist customers, manage orders, and handle queries in a supportive team environment.
- Company: Join a friendly, inclusive company based in Hamilton, focused on teamwork and encouragement.
- Benefits: Enjoy a hybrid work model with a competitive salary and a positive workplace culture.
- Other info: Interviews are happening ASAP, so don't miss out on this exciting opportunity!
- Why this job: Be part of a dynamic team that values collaboration and customer satisfaction.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
The predicted salary is between 23280 - 34800 £ per year.
Job Description
Customer Service Advisor
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Salary up to £28k
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0800hrs - 1600hrs
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Monday to Friday
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Hamilton
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Interviews next week
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Oliver Smith Recruitment are working exclusively with our key client in Hamilton to recruit a Customer Service Advisor on a permanent basis.
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Reporting to the Customer Service / Credit Control Manager, you will be working in an inclusive, friendly team where teamwork and encouragement sit at the very heart of the business.
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Duties:
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- Setting up and maintaining records on customers
- Entering and maintaining orders
- Dispatching orders including preparation of all necessary export paperwork
- Handling all customer & agent queries
- General admin duties
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Interviews will be held ASAP.
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Customer Service Advisor in Hamilton employer: Oliver Smith Recruitment
As a Finance Business Partner with our leading global organisation in Glasgow/Motherwell, you will thrive in a dynamic work culture that prioritises collaboration and innovation. We offer competitive salaries, hybrid working options, and free parking, alongside ample opportunities for professional growth and development within a supportive team environment. Join us to make a meaningful impact while enjoying the unique advantages of working in a vibrant location that fosters both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor in Hamilton
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding their commitment to teamwork and inclusivity will help you align your responses during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Brush up on your customer service skills. Be prepared to discuss specific examples of how you've handled customer queries or resolved issues in the past, as this will demonstrate your capability in the role.
✨Tip Number 3
Practice common interview questions related to customer service scenarios. This will help you articulate your thought process and problem-solving skills effectively when faced with situational questions.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the interview process and what the team values most, giving you an edge in your preparation.
We think you need these skills to ace Customer Service Advisor in Hamilton
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Advisor position. Tailor your application to highlight relevant experiences.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your customer service experience, skills in handling queries, and any administrative duties you've performed. Use bullet points for clarity.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your previous experience aligns with the duties listed in the job description.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in customer service roles.
How to prepare for a job interview at Oliver Smith Recruitment
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the products or services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Anticipate common interview questions for a Customer Service Advisor role, such as how you handle difficult customers or your experience with order management. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Teamwork Skills
Since the role emphasises teamwork, be ready to share examples of how you've successfully worked in a team environment. Highlight your ability to collaborate and support colleagues, as this aligns with the company's inclusive culture.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could include inquiries about the team dynamics, training opportunities, or how success is measured in the role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
