At a Glance
- Tasks: Handle patient enquiries, promote services, and maintain accurate records.
- Company: Join a friendly team in a supportive environment in Bearsden.
- Benefits: Competitive salary up to £29k, Monday to Friday hours, and permanent role.
- Other info: Exciting opportunity with quick interviews and a focus on teamwork.
- Why this job: Make a difference by helping patients and building strong client relationships.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 29000 - 29000 £ per year.
Salary up to £29k
9 - 5 Monday to Friday
Bearsden
Permanent Role
Oliver Smith Recruitment are working exclusively with our key client in Bearsden to recruit a Customer Service Administrator on a permanent contract. Reporting to the Customer Service Manager, you will be working in an inclusive, friendly team where teamwork and encouragement sit at the very heart of the business.
Duties:
- Handling patient enquiries via telephone and email
- Promoting services through telephone calls
- Forming strong client relationships
- Scheduling appointments and maintaining booking system
- Maintaining patient records with up-to-date and accurate information
- Liaising with schools and GP practices
- Secretary for designated consultants/clinicians
- General admin duties
Interviews will be held ASAP.
Customer Service Administrator in Glasgow employer: Oliver Smith Recruitment
Join a dynamic and supportive team as a Customer Service Administrator in Bearsden, where your contributions are valued and recognised. With a focus on teamwork and personal development, we offer a friendly work environment, competitive salary, and opportunities for growth within the company. Experience the satisfaction of making a difference in patient care while enjoying a healthy work-life balance with our Monday to Friday schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Glasgow
✨Tip Number 1
Get to know the company before your interview! Research their values and culture, especially since teamwork is key for them. This will help you connect with the team during your chat.
✨Tip Number 2
Practice your phone skills! Since you'll be handling patient enquiries over the phone, try role-playing with a friend. This will boost your confidence and help you sound professional.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage schedules and maintain records. They’ll want to see that you can keep everything running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Customer Service Administrator role.
We think you need these skills to ace Customer Service Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Customer Service Administrator role. We want to see how your skills align with handling patient enquiries and forming strong client relationships.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re excited about joining our friendly team in Bearsden.
Showcase Your Communication Skills:As a Customer Service Administrator, communication is key. In your application, highlight any experience you have with telephone and email correspondence, especially in a customer-focused environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Oliver Smith Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with handling patient enquiries and promoting services, as these will likely come up in conversation.
✨Showcase Your Communication Skills
Since this role involves liaising with patients, schools, and GP practices, be prepared to demonstrate your excellent communication skills. Think of examples where you've successfully handled enquiries or built strong relationships in previous roles.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like a difficult patient enquiry or scheduling conflicts. Prepare by thinking through potential scenarios and how you would respond effectively.
✨Highlight Your Team Spirit
This position is all about teamwork and encouragement. Be ready to share experiences where you've worked collaboratively in a team setting, showing how you contribute to a positive work environment.
