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- Tasks: Manage customer records, process orders, and handle queries in a supportive team.
- Company: Friendly and inclusive company based in Dumbarton with free parking.
- Benefits: Salary up to £31k, Monday to Friday hours, and potential for permanent role.
- Why this job: Join a collaborative team and make a difference in customer service.
- Qualifications: Strong communication skills and a passion for helping customers.
The predicted salary is between 31000 - 31000 £ per year.
Salary up to £31k
9 - 5 Monday to Friday
Dumbarton (free parking)
12 month FTC
Oliver Smith Recruitment are working exclusively with our key client in Dumbarton to recruit a Customer Service Administrator on a 12 month FTC, this could go permanent.
Reporting to the Customer Service Manager, you will be working in an inclusive, friendly team where teamwork and encouragement sit at the very heart of the business.
Duties:
- Setting up and maintaining records on customers
- Entering and maintaining orders
- Dispatching orders including preparation of all necessary export paperwork
- Handling all customer & agent queries
- General admin duties
Interviews will be held ASAP.
Senior Client Servicing Administrator in Dumbarton employer: Oliver Smith Recruitment
Contact Detail:
Oliver Smith Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Servicing Administrator in Dumbarton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Client Servicing Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since teamwork is key in this role. Think about how your past experiences align with their values and be ready to share specific examples.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation and reiterate your interest in the position. It shows you're keen and professional.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that dream job. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you started!
We think you need these skills to ace Senior Client Servicing Administrator in Dumbarton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. We want to see how your skills align with the role of a Customer Service Administrator, so don’t be shy about showcasing your customer service achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Dumbarton. Share your passion for customer service and how you can contribute to our friendly environment.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as soon as possible. Don’t miss out on this opportunity!
How to prepare for a job interview at Oliver Smith Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Senior Client Servicing Administrator. Familiarise yourself with customer service principles and be ready to discuss how you've handled customer queries in the past.
✨Showcase Team Spirit
Since teamwork is key in this role, think of examples where you've successfully collaborated with others. Be prepared to share stories that highlight your ability to work well within a team and support your colleagues.
✨Be Ready for Practical Questions
Expect questions about order management and record-keeping. Brush up on any relevant software or systems you’ve used before, and be ready to explain how you would handle specific scenarios related to dispatching orders and managing customer records.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, what success looks like in this role, or how they handle customer feedback. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.