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- Tasks: Manage customer records, process orders, and handle queries in a supportive team.
- Company: Friendly and inclusive company in Dumbarton with a focus on teamwork.
- Benefits: Salary up to £31k, free parking, and potential for permanent position.
- Other info: Interviews happening ASAP, so don't miss out!
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 31000 - 31000 £ per year.
Salary up to £31k
9 - 5 Monday to Friday
Dumbarton (free parking)
12 month FTC
Oliver Smith Recruitment are working exclusively with our key client in Dumbarton to recruit a Customer Service Administrator on a 12 month FTC, this could go permanent. Reporting to the Customer Service Manager, you will be working in an inclusive, friendly team where teamwork and encouragement sit at the very heart of the business.
Duties:
- Setting up and maintaining records on customers
- Entering and maintaining orders
- Dispatching orders including preparation of all necessary export paperwork
- Handling all customer & agent queries
- General admin duties
Interviews will be held ASAP.
Customer Service Administrator in Dumbarton employer: Oliver Smith Recruitment
Contact Detail:
Oliver Smith Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Dumbarton
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and culture can help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle specific queries or complaints, as this will demonstrate your problem-solving skills and ability to maintain a positive attitude under pressure.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and eager to learn more about the role and the team dynamics, which is super important in a collaborative environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that Customer Service Administrator role.
We think you need these skills to ace Customer Service Administrator in Dumbarton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Customer Service Administrator role. We want to see how your skills align with the duties listed, like handling customer queries and maintaining records.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about joining our friendly team in Dumbarton. We love seeing genuine enthusiasm for the role and the company.
Showcase Your Team Spirit: Since teamwork is key for us, mention any experiences where you’ve worked well in a team. Whether it’s in previous jobs or during your studies, we want to know how you contribute to a positive work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Oliver Smith Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with tasks like maintaining customer records and handling queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
Since teamwork is key in this role, be prepared to share examples of how you've successfully worked in a team before. Highlight any experiences where you supported colleagues or contributed to a positive team environment. This will resonate well with the inclusive culture they value.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or manage multiple queries at once. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.