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- Tasks: Manage customer records, process orders, and handle dispatch paperwork.
- Company: Friendly and inclusive team in a supportive work environment.
- Benefits: Salary up to £31k, free parking, and potential for permanent role.
- Other info: Monday to Friday hours with a focus on teamwork.
- Why this job: Join a collaborative team and make a difference in customer service.
- Qualifications: Strong communication skills and attention to detail.
The predicted salary is between 31000 - 31000 £ per year.
Salary up to £31k
9 - 5 Monday to Friday
Dumbarton (free parking)
12 month FTC
Oliver Smith Recruitment are working exclusively with our key client in Dumbarton to recruit a Customer Service Administrator on a 12 month FTC, this could go permanent. Reporting to the Customer Service Manager, you will be working in an inclusive, friendly team where teamwork and encouragement sit at the very heart of the business.
Duties:
- Setting up and maintaining records on customers
- Entering and maintaining orders
- Dispatching orders including preparation of all necessary export paperwork
- Handling all customer inquiries
Customer Service Administrator employer: Oliver Smith Recruitment
Contact Detail:
Oliver Smith Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and team dynamics. This will help you connect with the interviewers and show that you’re genuinely interested in being part of their friendly team.
✨Tip Number 2
Practice your customer service scenarios! Think about common challenges in customer service and how you would handle them. Being able to demonstrate your problem-solving skills during the interview can really set you apart from other candidates.
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows that you’re engaged and eager to learn more about how you can contribute to their success.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it helps us keep track of all the amazing candidates like you who are keen to join our client’s team in Dumbarton.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Customer Service Administrator role. We want to see how your skills align with our needs, so don’t be shy about showcasing your customer service expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how you can contribute to our friendly team. Keep it concise but engaging – we love a good story!
Showcase Your Team Spirit: Since teamwork is key for us, make sure to mention any experiences where you’ve worked well in a team. We’re looking for someone who thrives in a collaborative environment, so let that shine through in your application!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Oliver Smith Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with tasks like maintaining customer records and handling orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Team Spirit
Since teamwork is key in this role, be prepared to share examples of how you've successfully worked in a team before. Highlight any experiences where you supported colleagues or contributed to a positive team environment. This will resonate well with the inclusive culture they value.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or manage multiple orders. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.