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- Tasks: Lead and optimise the collections team while tackling daily operational challenges.
- Company: Join a dynamic company in Glasgow focused on growth and innovation.
- Benefits: Enjoy a competitive salary, bonuses, and opportunities for career development.
- Why this job: Be part of a fast-paced environment where your leadership can make a real impact.
- Qualifications: Experience in team management and a knack for problem-solving are essential.
- Other info: Interviews are happening soon, so don't miss your chance to apply!
The predicted salary is between 24000 - 32000 £ per year.
Salary up to £32k plus bonus (5%-10%)
Location: Glasgow
Start Date: May 2025
Permanent Role
Oliver Smith Recruitment are delighted to be supporting our key client in Glasgow in their search for a Collections Team Leader. This is an exciting leadership role for someone who thrives in a fast-moving, high-impact environment and enjoys both strategic planning and hands-on execution.
Key Responsibilities:
- Own, manage and develop further the day-to-day running of the collections network, ensuring smooth operations and continuous growth.
- Diagnose, determine, and resolve current issues within the network.
- Plan and optimise collections logistics, including fleet and workforce allocation.
- Effectively manage the Collections team, creating key KPIs and measurables and driving development plans.
- Monitor and improve driver performance, efficiency, and cost management.
- Work closely with internal stakeholders to align collections with broader business goals.
- Oversee budgeting and cost-saving initiatives within collections operations.
- Support long-term network growth, as the collections function expands.
- Develop associates into supervisory roles, shaping future leadership within the team.
- Be available, adaptable and hands-on, stepping in where needed to solve live operational challenges.
Interviews will be held next week at our clients HQ.
Collections Team Leader employer: Oliver Smith Recruitment
Contact Detail:
Oliver Smith Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Team Leader
✨Tip Number 1
Research the company and its collections network thoroughly. Understand their current operations, challenges, and goals so you can speak knowledgeably about how you can contribute to their success during the interview.
✨Tip Number 2
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to manage a team effectively. Highlight instances where you've improved performance or resolved operational issues.
✨Tip Number 3
Familiarise yourself with key performance indicators (KPIs) relevant to collections management. Be ready to discuss how you would implement and monitor these metrics to drive team performance and efficiency.
✨Tip Number 4
Show your adaptability by preparing to discuss how you handle unexpected challenges in a fast-paced environment. Share examples of how you've successfully navigated similar situations in previous roles.
We think you need these skills to ace Collections Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Collections Team Leader position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your leadership experience, particularly in collections or logistics. Use bullet points to detail your achievements and quantify results where possible, such as improvements in efficiency or cost management.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background in strategic planning and hands-on execution makes you a perfect fit for the fast-paced environment described in the job listing.
Prepare for the Interview: Anticipate questions related to team management, problem-solving, and operational challenges. Prepare examples from your past experiences that demonstrate your ability to lead a team and drive performance improvements.
How to prepare for a job interview at Oliver Smith Recruitment
✨Showcase Your Leadership Skills
As a Collections Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to developing associates and driving performance.
✨Understand the Collections Process
Familiarise yourself with the collections logistics and operations. Be ready to discuss strategies for optimising fleet and workforce allocation, as well as how you would handle current issues within the network.
✨Prepare for KPI Discussions
Since you'll be responsible for creating key KPIs, think about what metrics are most important in a collections environment. Be prepared to discuss how you would monitor and improve performance based on these indicators.
✨Align with Business Goals
Research the company’s broader business objectives and think about how the collections function fits into this picture. Be ready to discuss how you would work with internal stakeholders to ensure alignment and support long-term growth.
