At a Glance
- Tasks: Handle patient enquiries and promote services while maintaining accurate records.
- Company: Friendly and inclusive team in a supportive environment.
- Benefits: Competitive salary, Monday to Friday hours, and a permanent role.
- Other info: Interviews happening ASAP, so don't miss out!
- Why this job: Join a team that values teamwork and makes a difference in patient care.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 29000 - 29000 £ per year.
Salary up to £29k
9 - 5 Monday to Friday
Bearsden
Permanent Role
Oliver Smith Recruitment are working exclusively with our key client in Bearsden to recruit a Customer Service Administrator on a permanent contract. Reporting to the Customer Service Manager, you will be working in an inclusive, friendly team where teamwork and encouragement sit at the very heart of the business.
Duties:
- Handling patient enquiries via telephone and email
- Promoting services through telephone calls
- Forming strong client relationships
- Scheduling appointments and maintaining booking system
- Maintaining patient records with up-to-date and accurate information
- Liaising with schools and GP practices
- Secretary for designated consultants/clinicians
- General admin duties
Interviews will be held ASAP.
Customer Service Administrator in Bearsden employer: Oliver Smith Recruitment
Join a dynamic and supportive team as a Customer Service Administrator in Bearsden, where your contributions are valued and recognised. With a focus on teamwork and personal development, we offer competitive salaries, a friendly work environment, and opportunities for growth within the company. Experience the satisfaction of making a difference in patient care while enjoying a work-life balance with our Monday to Friday schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Bearsden
✨Tip Number 1
Get to know the company before your interview! Research their values and culture, especially since they emphasise teamwork and encouragement. This will help you tailor your responses and show that you're genuinely interested in being part of their friendly team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Administrator, you'll be handling patient enquiries and forming strong client relationships. Role-play common scenarios with a friend to boost your confidence and ensure you can handle calls and emails smoothly.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and keen to learn more about the role and the team. Think about what it’s like to work there day-to-day and how you can contribute to maintaining those strong client relationships.
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to find and apply for roles like this one. Plus, it helps us keep track of your application and get you in front of the right people faster!
We think you need these skills to ace Customer Service Administrator in Bearsden
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Customer Service Administrator role. We want to see how your skills align with handling patient enquiries and forming strong client relationships.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re excited about joining our friendly team in Bearsden.
Showcase Your Communication Skills:As a Customer Service Administrator, communication is key. In your application, highlight any experience you have with telephone and email correspondence, as well as your ability to maintain accurate records.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Oliver Smith Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Administrator role. Familiarise yourself with the duties listed in the job description, like handling patient enquiries and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
As a Customer Service Administrator, strong communication is key. We recommend practising how you would handle common customer queries or complaints. You could even role-play with a friend to get comfortable speaking clearly and confidently, especially over the phone.
✨Showcase Your Team Spirit
Since teamwork is at the heart of this role, be prepared to discuss examples of how you've worked well in a team before. Think about times when you supported colleagues or contributed to group success. This will highlight your ability to fit into their inclusive environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how they measure success in the role. This shows that you’re engaged and eager to learn more about how you can contribute to their friendly team.
