At a Glance
- Tasks: Manage customer orders, provide support, and ensure smooth operations in a dynamic environment.
- Company: Join a caring team at a leading glass and aluminium products company.
- Benefits: Competitive salary, commission potential, company vehicle, and free eyecare vouchers.
- Other info: Enjoy a permanent role with a Monday to Friday schedule and onsite parking.
- Why this job: Be part of a supportive team where your contributions truly matter every day.
- Qualifications: Experience in sales support, excellent communication, and organisational skills required.
Location: Halesowen
Salary: Up to £35k
Shift Pattern: Full-time Monday - Friday 08:00 - 17:00
Are you a people person with a knack for organisation and a passion for delivering exceptional service? We're on the lookout for a Sales Administrator to join our friendly, supportive team in a company that truly cares about its customers.
Specialising in high quality glass and aluminium products, we pride ourselves on providing tailored solutions and a seamless experience from start to finish. In this role, you'll be right at the heart of the action, liaising with customers, helping them navigate product specifications, managing lead times, and ensuring everything runs like clockwork.
Job duties:
- Accurately process customer orders from receipt to fulfilment
- Track orders and proactively update customers
- Act as the first point of contact via phone and email
- Resolve issues professionally and efficiently
- Support external sales with quotations and product information
- Prepare accurate quotes
- General Administration duties, Stock/inventory checks, filing & reports
- Answer calls promptly and professionally & Direct enquiries appropriately
Requirements:
- Knowledge of glass products and processes
- Knowledge of aluminium products is advantageous
- Previous experience supporting a sales team
- Excellent communication, organisation, and IT skills
- High accuracy, attention to detail, and ability to work under pressure
- Experience in internal sales, sales support, or customer service
What they offer:
- Competitive salary with commission potential
- Company vehicle/car allowance (if applicable)
- Mobile phone/laptop
- Pension scheme
- Opportunity to work within an established and growing business
- Supportive team environment
- Onsite parking
- Free eyecare vouchers
It's a permanent, Monday to Friday (8am to 5pm) position where no two days are the same, and where your contribution genuinely makes a difference. If you enjoy building relationships, keeping things organised, and being part of a close knit, upbeat team, we'd love to hear from you!
Apply now to be considered for this Sales Administrator vacancy or call us today to enquire about our jobs within the Manufacturing and Engineering industry.
Sales Administrator in Dudley employer: Oliver Rae
Join our dynamic team in Halesowen as a Sales Administrator, where we prioritise a supportive work culture and employee growth. With competitive salaries, a pension scheme, and unique perks like free eyecare vouchers, we ensure that our employees feel valued and empowered to thrive in their roles. If you are passionate about delivering exceptional service and enjoy being part of a close-knit team, this is the perfect opportunity for you.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Dudley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Sales Administrator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently explain why you’re the perfect fit for their team. Highlight your organisational skills and customer service experience – they’ll love it!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate how your skills align with what they’re looking for in a Sales Administrator.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Sales Administrator in Dudley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in sales support or customer service, and don’t forget to mention any knowledge of glass and aluminium products!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for delivering exceptional service and your knack for organisation. Let us know why you’re the perfect fit for our friendly team.
Show Off Your Communication Skills:Since this role involves liaising with customers, make sure your written application is clear and professional. Use proper grammar and spelling, and keep your tone friendly and approachable – just like we are at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Oliver Rae
✨Know Your Products
Familiarise yourself with the glass and aluminium products the company offers. Being able to discuss product specifications and their applications will show your genuine interest and help you stand out as a knowledgeable candidate.
✨Showcase Your Organisation Skills
Prepare examples of how you've successfully managed orders or supported a sales team in the past. Highlighting your organisational skills and attention to detail will demonstrate that you're ready to keep everything running smoothly.
✨Practice Your Communication
Since you'll be the first point of contact for customers, practice clear and professional communication. Role-play common scenarios with a friend to build confidence in handling inquiries and resolving issues efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and the company's approach to customer service. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
