At a Glance
- Tasks: Assist customers with inquiries and provide top-notch support in a friendly team.
- Company: Join a supportive team at a well-established recruitment business.
- Benefits: Earn £12.71 per hour, mileage covered, and potential for permanent position.
- Other info: Enjoy a varied role with opportunities for growth and development.
- Why this job: Perfect for those who love helping others and thrive in a dynamic environment.
- Qualifications: Previous customer service experience and a full UK driving licence required.
The predicted salary is between 13 - 13 £ per hour.
Location: Burton on Trent
Pay Rates: £12.71 per hour
Shift Patterns: Mon-Thu 8:00-17:00, Fri 8:00-16:30 (1-hour unpaid lunch)
Driving licence requiredOur client is seeking a confident and proactive Customer Service Advisor to join a small, friendly team based in their Burton branch. This is a fantastic opportunity for someone with strong customer service experience who enjoys a varied role and is comfortable communicating with both businesses and end customers. This role is Temporary to Permanent.
Key Responsibilities- Handling inbound customer enquiries via phone and generic email inbox.
- Providing excellent business-to-business and end-customer support.
- Managing orders and queries through an online marketplace portal.
- Working collaboratively within a small, supportive team.
- Ensuring accurate information is provided and issues are resolved efficiently.
- Driving between sites - mileage is covered 45p per mile.
- Previous customer service experience (office-based preferred).
- Strong communication skills and a professional telephone manner.
- Ability to work well in a small team environment.
- Confident using online systems and portals.
- Full UK driving licence and willingness to travel to Burton-on-Trent.
To be considered for this Customer Service Advisor role please click "Apply" to be considered or please call (phone number removed) for more information.
Customer Service Advisor in Burton upon Trent employer: Oliver Rae
At Oliver Rae in Larkhill, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters growth and development for our Trainee Machine Operators. With a competitive pay of £14 per hour and a unique 4-day working week, we provide full training and a rewarding environment for those looking to build a long-term career in the sheet metal industry.
