At a Glance
- Tasks: Support customers, coordinate repairs, and drive sales opportunities.
- Company: Established business with a focus on customer service and growth.
- Benefits: Competitive salary, varied role, and opportunities for development.
- Other info: Dynamic environment with a focus on teamwork and career growth.
- Why this job: Make a real impact by building relationships and solving problems.
- Qualifications: Experience in customer service or sales, strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
- Sales Co-Ordinator
- Shrewsbury
Up to 35,000 per annum dependent on experience - 08:00 - 17:00 Monday - Thursday and 16:00 on a Friday
Are you a confident communicator with a passion for customer service, problem-solving and sales?
We're looking for a proactive and commercially minded
Sales & Customer Service Coordinator to join an established business in a varied role combining customer support, technical service coordination and proactive sales.
You’ll be a key point of contact for customers, helping resolve technical queries, coordinating repairs and servicing, and identifying opportunities to generate additional business through service packages, spare parts and equipment.
Key Responsibilities
- Providing telephone and email support, helping customers troubleshoot machine issues and identify solutions.
- Coordinating service requests, repairs and engineer schedules from start to finish.
- Preparing quotations, managing purchase orders and processing completed jobs through SAP/One Expand.
- Liaising with engineers, suppliers and customers to ensure repairs are completed efficiently.
- Managing existing service and maintenance agreements.
- Proactively contacting customers to promote servicing, maintenance packages and additional products.
- Following up quotations, converting opportunities into sales and building strong customer relationships.
What we're looking for
- Experience in customer service, technical sales, service administration or a similar role.
- Excellent communication skills and confidence speaking with customers over the phone.
- A proactive, commercially minded approach with an interest in sales.
- Strong organisation and the ability to manage multiple priorities.
- Good IT skills, ideally with experience using SAP or similar systems.
- Engineering, machinery or technical product experience would be advantageous, although training can be provided.
- Key Targets
- Minimum of 10 proactive customer calls per day.
- Target conversion rate of 60% on quoted service opportunities.
What's on Offer?
- A varied role combining customer service, technical support and sales.
- Opportunity to develop technical product knowledge.
- A chance to build long-term customer relationships.
- The opportunity to make a real contribution to business growth.
Interested? If you enjoy working with people, solving problems and spotting opportunities to generate business, we'd love to hear from you!
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Sales Co-Ordinator in Shrewsbury employer: Oliver Rae Ltd
Join a dynamic and innovative manufacturing business in Stourbridge as an IT Technician, where you'll be part of a supportive team dedicated to advancing technology and modern manufacturing processes. With full training provided, this role offers exceptional opportunities for personal and professional growth, allowing you to work on exciting projects involving ERP systems, automation, and robotics. Enjoy a positive work culture with competitive pay, onsite parking, and excellent public transport links, making it an ideal place for ambitious individuals looking to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Co-Ordinator in Shrewsbury
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Co-Ordinator at Oliver Rae Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Oliver Rae Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Co-Ordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Co-Ordinator in Shrewsbury
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Oliver Rae Ltd:When writing your cover letter, make sure to tailor your message specifically for Oliver Rae Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Oliver Rae Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Oliver Rae Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Oliver Rae Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Oliver Rae Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
