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- Tasks: Provide IT support to users, manage service desk requests, and maintain systems infrastructure.
- Company: Join a dynamic team in Braintree focused on innovative IT solutions.
- Benefits: Earn £180 per day with a flexible 3-month contract.
- Why this job: Great opportunity to enhance your tech skills while making a real impact.
- Qualifications: Proficient in Microsoft OS, 365, and have strong hardware/software support knowledge.
- Other info: Must be commutable to Braintree; travel to company locations may be required.
The predicted salary is between 36000 - 54000 £ per year.
IT Support Engineer Braintree (Must be commutable) £180 per day 3 months Role Overview My client is currently seeking a skilled IT Support Engineer for a 3 month contract role based in Braintree. The successful candidate will provide vital support services to individual users, manage service desk requests, and assist in maintaining and developing the company’s systems infrastructure. Key Responsibilities – Provide support services to users in the office, on-site, and remotely. – Assist in the maintenance and development of the Group’s systems infrastructure. – Handle hardware/software break/fix tasks. – Monitor and manage the service desk queue, ensuring timely resolution of issues. – Support the maintenance of automated deployment systems. – Maintain accurate service desk records. – Generate ideas to improve business productivity and reduce costs. – Communicate effectively with stakeholders, including creating reports and guides. – Travel to company locations as required. Essential Knowledge & Skills – Proficient in Microsoft operating systems and Microsoft 365. – Strong knowledge of software, hardware, peripherals, and mobile device support. – Experience with software deployment (Intune) and cloud-based architecture….
IT Support Engineer employer: OLIVER MARKS CONSULTING LTD.
Contact Detail:
OLIVER MARKS CONSULTING LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Make sure you familiarize yourself with the specific tools and technologies mentioned in the job description, such as Microsoft operating systems and Microsoft 365. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Since this role involves managing service desk requests, practice your communication skills. Being able to explain technical issues in a clear and concise manner will be crucial when interacting with users and stakeholders.
✨Tip Number 3
Highlight any previous experience you have with hardware/software break/fix tasks. If you can share specific examples of how you've resolved issues quickly and efficiently, it will demonstrate your problem-solving abilities.
✨Tip Number 4
Since the role requires travel to company locations, make sure to mention your flexibility and willingness to commute. This shows that you're committed and ready to support the team wherever needed.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Microsoft operating systems and software deployment. Use keywords from the job description to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that emphasizes your skills in managing service desk requests and providing user support. Mention specific examples of how you've improved productivity or resolved issues in previous roles.
Showcase Technical Skills: In your application, clearly outline your proficiency with Microsoft 365, hardware/software troubleshooting, and any experience with cloud-based architecture. This will demonstrate your capability for the role.
Highlight Communication Skills: Since effective communication is key in this role, include examples of how you've successfully communicated with stakeholders or created reports and guides in past positions.
How to prepare for a job interview at OLIVER MARKS CONSULTING LTD.
✨Show Your Technical Skills
Be prepared to discuss your proficiency in Microsoft operating systems and Microsoft 365. Highlight any specific experiences you have with software deployment, especially using Intune, as this will demonstrate your capability to handle the technical aspects of the role.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've successfully resolved hardware and software issues in the past. This could include specific break/fix tasks or instances where you improved system performance, showcasing your ability to think critically under pressure.
✨Communicate Clearly
Since effective communication with stakeholders is key, practice explaining technical concepts in simple terms. Be ready to discuss how you would create reports and guides for users who may not be as tech-savvy.
✨Emphasize Team Collaboration
Highlight your experience working in a team environment, especially in managing service desk requests. Discuss how you prioritize tasks and collaborate with colleagues to ensure timely resolution of issues, which is crucial for maintaining productivity.
